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POSITION RESPONSIBILITIES
- Advising operational managers on HR policies and people matters. Work with them to improve their confidence & capability in leading their teams. Provide commercially sound advice and guidance and ensure managers act in line with current legislation.
- Support on all HR activity (Salary Reviews, Training, Recruitment, performance reviews, Employee Relations cases etc.) in conjunction with HRSS/L&D/Payroll.
- Participate in recruitment and conversion of temps to perm.
- Ensure departmental training plans in place for functional and mandatory training in conjunction with Learning Advisor and HSE manager.
- Act as an escalation point for HRSS questions and exceptions to regular processes.
- Ensure line managers are equipped to handle investigations, including grievance and disciplinary.
- Support managers with complex ER issues in conjunction with HRBP and technical experts.
- Working as part of a wider HR team looking to deliver People strategy and continuous improvement including flagging themes or trends to other HR colleagues and operational leaders.
- Reviewing and updating job descriptions with managers to ensure performance against the expectations in the role. Ensure changes are reflected in HR system in conjunction with HRSS.
- Providing advice, coaching and support on change processes.
- Use HR information systems to review team patterns and trends, including sickness, absence, overtime, performance and related people data, and work with managers to agree appropriate actions and outcomes.
- Identifying development needs and liaise with HRBP and L&D.
- Weekly update catch-up with Ops managers in order to check in on people issues, including wellbeing, maintain sickness cases including pay decisions (from sickness report) and ensuring payroll action.
- Advising managers how best to work with HR. e.g. Payroll for Pay queries etc.
- Supporting Regional and Global cyclical HR items as required, working collaboratively with all parts of the wider HR team on successful delivery.
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Demonstrates
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- Experience and skills to support managers in building capability of their teams.
- Experience in commercial/industrial organisations of providing advice, coaching and support.
- Knowledge and experience of managing a diversity of HR processes.
- Understands how to manage change and work in an environment where HR best practice is being developed.
- Increases diversity and develop a culture of belonging where people enjoy their work.
- Leads by example by demonstrating the SPIRIT values.
- Excellent people skills with ability to build trusting relationships.
- Detail conscious and accurate with a continuous improvement mindset.
- Plans and meets deadlines.
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Jessica, London
Skills
HR Policies
Employee Relations
Recruitment
Performance Management
Change Management
Coaching
Data Analysis
Payroll Support
Training Coordination
Disciplinary Procedures
Grievance Handling
Stakeholder Management
Continuous Improvement
HSE Compliance
People Strategy
Location