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HR Apprentice
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About the Role
Gaining hands-on experience across recruitment, onboarding, employee relations, and HR systems. We need a motivated, organised individual who enjoys working with people and wants to build a long-term career in HR. Receiving training, ongoing support, and developing valuable professional skills in a collaborative environment.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with recruitment activities, including posting job vacancies, arranging interviews, and communicating with candidates
- Supporting the onboarding process for new starters, including preparing documentation and coordinating induction activities
- Maintaining accurate employee records on the HR system
- Assisting with processing changes to employee information
- Supporting with employee leaver information and offboarding
- Monitor training activities and learning records as part of the in-house Academy
- Escalating general HR enquiries to the HR Administrator
- Assisting with wider HR project and initiatives when required
- Ensure all HR activities are carried out confidentially and in line with company policy and data protection requirements
Where you'll work
My Pension Expert
Colonnades House, Duke Street
DONCASTER, South Yorkshire
DN1 3BW
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DN COLLEGES GROUP
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice, and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
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Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media, e.g., phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues/collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Block release/Day release
You will undertake the Level 3 HR Support standard.
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge, and experience that will help you become a HR assistant of the future!
Essential qualifications
- GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Non judgemental
- Patience
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Other requirements
- You must be able to travel to and from work and college.
- Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
- We need to ask all applicants whether they have any relevant criminal convictions and/or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft.
- A declaration of a relevant criminal conviction will result in a risk assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands, and (example) speeding fines/points.
About My Pension Expert
My Pension Expert are the UK’s leading at-retirement financial adviser, committed to helping clients make informed decisions about their retirement. Our specialists provide clear, expert pension advice to help maximise the potential of the client's pension and to help them understand what options are available. https://mypensionexpert.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Additional Information
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.
Contact Information
The contact for this apprenticeship is:
DN COLLEGES GROUP
Tracey Butterfield
tracey.butterfield@dncolleges.ac.uk
The reference code for this apprenticeship is VAC2000052471.
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