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Apprenticeship Opportunity in HR
During the Apprenticeship, you will have the opportunity to be exposed to a variety of aspects related to HR, not just UK law, but Middle East & France labour law, including but not limited to:
- Employee lifecycle management
- Recruitment
- Learning and development
- Reward and benefits
- General HR admin day to day tasks
The Apprentice will assist with a number of duties in support of the HR director and Talent Acquisition & HR Officer, including but not limited to:
- HRIS administration
- Recruitment support and administration
- Reporting
- Front line support with HR queries
- General administration
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
FAREPORT TRAINING ORGANISATION LIMITED
Training Course
HR Support (Level 3)
Understanding apprenticeship levels (opens in new tab)
Course Contents
Service Delivery
Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice, and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
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Problem Solving
Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal
Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media e.g. phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork
Consistently supports colleagues/collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement
Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
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Managing HR Information
Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development
Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training Schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Additional Information
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
After completing the apprenticeship, the individual should now have built a solid foundational knowledge across multiple HR disciplines, enabling them to either specialise in a specific area (talent acquisition, reward, employee relations, etc.) or pursue a career as an HR generalist.
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