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HR Business Partner – Head Office Support
About the Role
We are recruiting an HR Business Partner to support our Head Office functions across three buildings in Bedford. This is a fully on-site role, not suitable for hybrid or remote working. The ideal candidate will demonstrate a visible, hands-on presence to build strong relationships and provide effective face-to-face HR support.
Copart UK is a leader in the vehicle remarketing industry, employing 1,700 teammates across 19 Operation Centres and three Head Office locations in Bedfordshire. As an innovative, people-focused company, we are passionate about growth and professional development while fostering an inclusive, collaborative, and supportive environment where everyone can thrive.
The HR Business Partner will deliver a professional, credible, and commercially focused HR service, working closely with managers to build strong relationships and support a high-performance culture. This role requires high personal credibility, sound professional judgement, and meticulous attention to detail, as it directly impacts employee relations and business decision-making.
Key Responsibilities
Core Responsibilities
- Provide professional HR advice and support across employee relations, performance management, and people development
- Build trusted, face-to-face relationships with stakeholders by understanding their team challenges and operational priorities before influencing decisions
- Ensure HR activities meet professional standards, compliance requirements, and data confidentiality expectations
- Coach managers in a supportive, balanced, and credible way, adapting communication styles to suit different individuals and situations
- Oversee HR projects aligned with organisational goals while identifying continuous improvement opportunities aligned with business needs
- Analyse HR data to provide clear, accurate insights for informed decision-making
- Maintain accurate, structured case documentation to ensure compliance and audability in all employee relations matters
- Follow agreed processes, policies, and HR direction, ensuring outputs are accurate, proportionate, and reviewed before sharing
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Additional Focus Areas
- Act as a trusted partnership, building credibility before challenging or influencing
- Demonstrate visibility and accessibility on-site, supporting teams directly
- Balance operational priorities with HR requirements
- Maintain taxonomies, reporting, and documentation across all HR responsibilities
- Support managers in a way that is practical, proportionate, and aligned to business needs
Requirements
Essential
- HR degree or CIPD qualification (or equivalent)
- Strong generalist HR experience, particularly within fast-paced or operational environments
- Proven experience managing employee relations cases end-to-end, with strong knowledge of processes, compliance, and documentation
- Credible in-person relationship-building skills, engaging stakeholders at all levels
- Excellent communication skills, tailoring style for different audiences
- Strong judgement, prioritisation, and problem-solving skills
- High attention to detail with a focus on accuracy and upholding professional standards
- Strong organisational and multitasking abilities, with experience managing key trackers and reporting
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Data & Operational Expertise
- Comfortable working with HR data and presenting insights clearly
Highly Valued (Nice-to-have)
- HR experience in an operational or multi-site environment
- Ability to balance coaching, support, and challenge appropriately
- A pragmatic, visible, hands-on approach to HR
- Preference for onsite presence, embedded within business teams
What We Offer
- 25 days holiday + bank holidays + 1 extra day per year for personal use
- A paid volunteer day for a chosen charity
- Private medical insurance and Westfield healthcare benefits
- Contributory workplace pension plan
- Cycle to Work scheme
- Life assurance cover
- Opportunity to purchase shares at a discounted rate
- Exclusive discounts on shopping, dining, and utilities
- Employee Assistance Programme offering mental health and wellbeing support
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Our Commitment to Diversity & Inclusivity
Copart are an equal opportunity employer, proudly hiring a diverse workforce. We welcome all applications and are dedicated to fostering an environment where difference is celebrated, and everyone has the opportunity to thrive. At Copart, we: ✔️ Embrace diverse perspectives to promote innovation ✔️ Unleash team potential through collaboration ✔️ Encourage everyone to grow and contribute meaningfully
We connect auto buyers and sellers globally using patented, industry-leading virtual bidding technology. Our employees are encouraged to share ideas and drive new products and processes, making every day a chance to be an owner at Copart.
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