Key Responsibilities

• Partner with business leaders to support the delivery of business and people strategies.
• Provide expert advice and guidance on employment law, employee relations and HR best practice.
• Manage complex and high-risk employee relations cases, including disciplinary, grievance, absence, consultation and restructuring matters.
• Lead HR projects, including TUPE transfers, changes to working practices and policy implementation.
• Support collective pay negotiations and coordinate annual pay review and bonus processes.
• Work closely with the Talent Acquisition team to support workforce planning and attraction strategies.
• Oversee onboarding, induction and employee lifecycle processes to ensure compliance and a positive employee experience.
• Manage relationships with Occupational Health providers and support employee wellbeing initiatives.
• Lead, coach and develop HR Officers within the business.
• Produce, analyse and present HR data, KPI reports and management information to support decision-making.
• Ensure HR systems and employee data remain accurate, compliant and fit for purpose.

Our Requirements

• Proven experience in a HR Business Partner, HR Manager or Senior HR Advisor role.
• Strong employee relations experience, including managing complex and high-risk cases.
• Excellent knowledge of UK employment law and HR best practice.
• Experience leading organisational change initiatives and HR projects.
• Strong stakeholder management and influencing skills, with the ability to build credibility at all levels.
• Excellent communication, coaching and relationship-building skills.
• Strong analytical skills and the ability to use data to identify trends and inform decisions.
• Experience using HR systems and Microsoft Office applications, particularly Excel.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Desirable Experience

• Experience working within a unionised environment.
• Experience supporting TUPE transfers and large-scale organisational change.
• Experience within rail, engineering, transport, manufacturing or another operationally focused industry.
• Knowledge of Workday or similar HRIS platforms.

Why Join Arriva Rail Services?

This is a fantastic opportunity to join a business where HR is valued as a true partner to operations. You'll have the chance to influence key decisions, lead meaningful projects and help develop a high-performing, engaged workforce across a nationally recognised rail business.

If you're a commercially focused HR professional who enjoys balancing strategic thinking with operational delivery, we'd love to hear from you.

How to Apply

All applications for this vacancy are to be submitted online. If you have applied and been rejected for this role or a role with a similar skill set in the last six months, we will not re-consider you for this position. After six months, we will treat your application as a new one.

Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change, so please apply as soon as possible to avoid disappointment.

Shortlisting and interviews may take place whilst the advert is live, and the vacancy will close once a successful candidate has been identified. We therefore encourage early applications.

We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.