Ambitions Travel Recruitment
HR BUSINESS TRANSFORMATION MANAGER
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BUSINESS CHANGE AND CAPABILITY MANAGER
WIMBLEDON —HYBRID | FTC EXCELLENT SALARY +BONUS
HR Business Transformation Manager job in Wimbledon within the travel industry, offering an excellent salary plus benefits. This is a HR change leadership role on an 18-month fixed term contract, covering organisation design, change readiness, training and culture for a business transformation project.
Do you?
- Do you thrive on leading the people side of major change — helping teams understand what is changing, why it matters and how to work differently?
- Are you confident working with senior leaders, influencing and supporting them to lead their own teams through change, without needing direct authority?
- Do you use data and insight to decide where to focus effort, rather than applying the same approach to every team?
- And importantly, do you bring a practical, hands-on approach to training, communication and culture, and the credibility to hold a room with a leadership team?
Our Customer
Our client is a well-established name in the travel industry, known for the quality of the holidays they design and the standard of service they deliver.
They are now seeking a HR Business Transformation Manager to make sure the organisation is structured, skilled and ready for change — owning the change plan, shaping the organisation design, leading training and culture, and supporting leaders to take their teams with them.
The Role
In this role, you will take ownership of the people side of a major transformation, ensuring the business has the structure, skills and behaviours it needs.
- Define the target operating model and organisation structure with the leadership team, identifying which roles and capabilities change
- Own the change plan and readiness assessment cycle, targeting effort where it will make the biggest difference
- Design and deliver the training programme with the Head of Training, from materials and e-learning to go-live and sign-off
- Partner with the Head of HR to define and embed the behaviours the new transformation requires
Experience Required
- Led the HR/people side of a business transformation
- Organisation design experience — defining target operating models and identifying role and capability gaps
- Designed and delivered large-scale training, including go-live support and competency assessment
- Experience influencing and supporting senior leaders to lead change in their own teams
- Built and run a change champions or change agent network
- Change management methodology (Prosci ADKAR, Kotter or similar)
- Experience of consultation and employment law implications of restructures
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Benefits
- Hybrid working
- 18-month fixed term contract, full time
- End of project bonus
- Discounted holidays
Frequently Asked Questions
What is the salary for a HR Business Transformation Manager in travel in Wimbledon?
This role offers an excellent salary plus benefits. Ambitions Travel Recruitment will share the full package with shortlisted candidates.
What does hybrid working look like in this role?
At least 3 days a week in the office, with the remainder working from home. The role is full time.
Is travel industry experience required?
No — it is desirable rather than essential. A travel, leisure or customer contact centre background helps, but strong change, training and stakeholder skills are what matter. Ambitions Travel Recruitment will fully brief all shortlisted candidates before interview.
Is this a permanent role?
No — it is an 18-month fixed term contract. It is focused on preparing the organisation for the transformation
How do I apply through Ambitions Travel Recruitment?
Apply via this page. Ambitions Travel Recruitment reviews every application personally — no automated screening. Register at ambitionstravelrecruitment.com to be considered for future roles.
What does a HR Business Transformation Manager do?
A HR Business Transformation Manager makes sure an organisation has the structure, skills and behaviours to benefit from a major change. In this role, that covers organisation design, change readiness, training, communications and culture.
Who are Ambitions Travel Recruitment?
Ambitions Travel Recruitment is the leading global recruitment agency dedicated exclusively to leisure travel. We place exceptional professionals at every level, from entry-level roles to C-suite appointments, across tour operating, luxury and tailor-made travel, safari, expedition and adventure travel, ocean and river cruise, ski, and UHNW concierge businesses. Our specialist leisure travel recruitment services cover the UK, South Africa, the GCC, Asia and North America. Founded by Fi Morrison-Arnthal with 35+ years’ experience.
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Click here to apply for this HR Business Transformation Manager job, which is being recruited by Ambitions Travel Recruitment.
Ambitions Travel Recruitment is the leading global recruitment agency dedicated exclusively to leisure travel. We place exceptional professionals at every level, from entry-level roles to C-suite appointments, across tour operating, luxury and tailor-made travel, safari, expedition and adventure travel, ocean and river cruise, ski, and UHNW concierge businesses. Our specialist leisure travel recruitment services cover the UK, South Africa, the GCC, Asia and North America. With over 100 combined years of industry experience, we are trusted by global corporations, independent travel businesses, and growing operators to source hard-to-find specialists through a headhunting approach that reaches candidates who never appear on job boards.
IMPORTANT
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