Regulatory and Statutory Reporting Support

• Assist with the preparation of statutory workforce returns, including gathering data, checking source information and preparing draft figures for review.
• Support the preparation of workforce reports such as Gender Pay Gap, Disability Pay Gap and equality reporting by maintaining accurate records and completing agreed data checks.
• Keep clear records of reporting activity, deadlines, source data and checks completed to support audit trails and future reporting cycles.

Systems and Payroll Information Support

• Work with the HR Systems Administrator, Payroll Team and HR colleagues to check that employee information is consistent across systems.
• Update workforce information in line with agreed instructions to support organisational changes, including restructures and TUPE-related administration.

Learning and Development Administration

• Maintain training, appraisal and development records accurately and ensure updates are completed in a timely manner.
• Monitor mandatory training completion records and prepare routine updates for review by HR colleagues or managers.
• Provide administrative support for learning and development activities, including course bookings, attendance records, evaluation forms, calendar invites and joining instructions.
• Support the maintenance of learning systems and training records by checking data quality and following up missing or incomplete information.

HR Operations Administration

• Provide day-to-day administrative support to the HR Operations team, helping to ensure routine tasks are completed accurately and within agreed timescales.
• Maintain trackers, shared inboxes, task lists and records so that HR activities can be monitored and followed up effectively.
• Support recruitment, workforce administration, reporting and learning and development processes by preparing documents, updating systems and checking information for accuracy.
• Respond to routine queries from employees and managers, signposting to agreed guidance or referring more complex matters to the appropriate HR colleague.
• Assist with service improvement activity by identifying recurring administrative issues, maintaining action logs and supporting agreed process updates.
• Prepare routine reports, presentations and workforce information packs by collating data, formatting documents and checking details before review.

Requirements

• Good understanding of HR policies and procedures across the employee lifecycle including recruitment, onboarding, absence management, family leave and contract administration.
• Good understanding of main HR policies (e.g. discipline, capability, sickness, grievance) to provide first line HR advice to employees.
• Knowledge of HRIS and ATS systems.
• Good knowledge of Microsoft including, Excel, Word and PowerPoint.
• Knowledge of local government regulations and procedures.

Skills And Experience

• Experience of working in an administrative or system role.
• Experience of recruitment and onboarding.
• Experience of extracting data from systems and compiling statistics for reports and KPIs.
• Database and analytical skills.
• Customer service experience with good written and verbal communication skills.

Training And Qualifications

• CIPD Level 3 or equivalent.