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HR Coordinator Apprentice
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Junior People Role: HR Coordinator
A junior People role supporting HR operations across MOBKOI's global teams. The HR Coordinator will work closely with the Global Sr HR Generalist to coordinate recruitment, onboarding, offboarding, benefits administration, employee relations queries, and HR reporting across multiple international markets.
Role Overview
We're looking for a proactive and organised HR Coordinator to join our HR team and support the full employee lifecycle across our global business. You'll work closely with our Senior HR Generalist and CFO, acting as a key point of contact for employees day-to-day, and ensuring our people processes run smoothly and compliantly. This is a hands-on generalist role in a lean team, offering broad exposure across onboarding, contracts, benefits, compliance, and L&D coordination. Weʼre looking for someone who is eager to get stuck in, proactive, and keen to learn. Whether you already have some HR experience or are looking for your first step into a generalist role, weʼre looking for someone with the ambition, curiosity, and drive to grow, take ownership, and develop their career with us.
Responsibilities
HR Operations & Admin
- Act as first point of contact for day-to-day HR queries from employees and managers
- Draft employment documents including contracts, contract amendments, and reference letters
- Support payroll preparation by ensuring employee changes are captured accurately and on time
- Maintain and update HR policies, templates, and the employee handbook
Onboarding & Offboarding
- Coordinate end-to-end onboarding for new starters globally, including offer letters, right-to-work checks, equipment ordering, system setup, and first-day preparation
- Manage offboarding processes - leaver admin, system removals, exit coordination
- Maintain accurate employee records in HiBob (our HRIS) throughout the employee lifecycle
Recruitment Support
- Assist with drafting job descriptions and posting roles
- Support the offer process including preparing offer documentation
Benefits & Wellbeing
- Administer employee benefits across markets
- Support the planning and delivery of company wellbeing and engagement initiatives
Learning & Development
- Coordinate training programmes, compliance courses, and L&D scheduling with internal stakeholders and external providers
- Track completion and maintain records
Compliance & Reporting
- Ensure HR processes remain compliant with UK employment law and local market requirements
- Support with HR reporting and data requests for leadership
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Where You'll Work
The Shard
32 London Bridge Street
London
SE1 9SG
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
BPP PROFESSIONAL EDUCATION LIMITED
Training Course
HR Support (level 3)
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What You'll Learn
Course Contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice, and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
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Training Schedule
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help, and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Essential Qualifications
- GCSE in:
- English and Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other Requirements
- Comfortable handling confidential and sensitive information with discretion
- Proactive and self-motivated — takes initiative without being asked
- Reliable and trustworthy when handling sensitive employee matters
- Collaborative team player who builds positive relationships across all levels
- Curious and eager to learn; committed to professional development
- Adaptable and comfortable with ambiguity in a growing global business
About MOBKOI
MOBKOI is a fast-growing mobile advertising technology company, founded in 2014. As part of The Brandtech Group — the world's leading marketing technology company — we deliver premium, mobile-first advertising formats and creative solutions to leading brands and publishers. We operate as a truly global business with offices across the UK, Europe, the US, and APAC, partnering with brands to deliver campaigns that capture attention and drive engagement. Our London office is based at The Shard, London Bridge.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
Successful candidates will have the opportunity to grow within the People team as the business scales. The role provides a strong foundation for progression into an HR Generalist or HR Business Partner position.
Upon completion of the Level 3 HR Support Apprenticeship, there may be the opportunity to pursue CIPD Level 5 with company support.
Contact for this apprenticeship:
BPP PROFESSIONAL EDUCATION LIMITED
Reference code for this apprenticeship:
VAC2000053617.
Closes in 24 days (Saturday 10 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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