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HR Data & Systems Apprentice
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At Hayley Group
At Hayley Group, our people, service and expertise have driven our success for over 50 years. As we continue to grow, we're looking for a HR Data & Systems Apprentice to join our HR team. This is a great opportunity for someone interested in technology, data and HR systems to build a career in people analytics and digital transformation.
What you'll do at work
- Maintain and improve HR systems and processes
- Create workflows, forms and automated tasks
- Analyse HR data and maintain accurate records
- Support payroll, onboarding and employee administration
- Provide HR systems support and user assistance
- Assist with HR projects, upgrades and platform rollouts
Where you'll work
Shelah Road
Halesowen
West Midlands
B63 3XL
Training provider
BABINGTON BUSINESS COLLEGE LIMITED
Training course
HR support (level 3)
What you'll learn
Course contents
Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
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Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Blended approach to delivery which could include webinars, face-to-face, Skype, telephone and online learning
Essential qualifications
- GCSE in:
- Another (grade 4)
- Another (grade 4)
- Another (grade 4)
- English (grade 6)
- Maths (grade 6)
Desirable qualifications
- A Level in:
- Computer Science (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Analytical skills
- Team working
Other requirements
- Has a genuine interest in systems, technology and business processes.
- Enjoys working with data and spreadsheets.
- Can handle confidential information with discretion.
About this employer
DEXIS in the UK is represented by an interconnected network of established companies servicing a wide range of industry sectors with their engineering components, consumables, personal protective equipment, and related support services.
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The largest of those being HAYLEY DEXIS with a history spanning five decades and over 50 branches across the UK. HAYLEY 247 DEXIS offering round the clock reactive, planned, and predictive maintenance services. To WMH TRANSMISSIONS DEXIS, specialising in linear bearing solutions and the latest collaborative robot technologies. Through to LAMOND & MURRAY DEXIS with a pedigree spanning over 100 years of gear manufacture. In all a partnership of interconnecting business that creates a unique product and service offer in the UK industrial supply sector.
The strategy of DEXIS in the UK is to focus on delivering value for customers, by continuing to facilitate innovation and product availability from leading manufacturers, empowering our people to drive forward unrivalled customer service, and retain the best people in the industry to deliver on our promises.
https://hayley-group.co.uk/ (opens in new tab)
Company benefits
- From 23 days annual leave (plus public/bank holidays)
- Access to learning and development through Hayley Academy
- Ongoing coaching and support throughout your apprenticeship
- A collaborative and friendly working environment
After this apprenticeship
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- The opportunity to build a long-term career in HR systems, HR operations, people analytics or business systems management.
Ask a question
The contact for this apprenticeship is:
HAYLEY GROUP LIMITED
Joanne Reynolds
joanne.reynolds@hayley-group.co.uk
07483 720389
The reference code for this apprenticeship is VAC2000052524.
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