Royal Mail
HR Director - Commercial & Corporate Functions
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Job reference 341947
HR Director - Commercial & Corporate Functions
Competitive salary plus car allowance, healthcare, 35% annual bonus potential, 30 days annual leave plus bank holidays and a company pension scheme with highly competitive contribution rates
Permanent, Full time
185 Farringdon Road
HR Director, Commercial & Corporate Functions
Director | National Role | Hybrid Working | 4 Days per Week Based at Head Office, Farringdon (London)
Shape the Future of People Strategy at Royal Mail
Royal Mail is transforming for the future, and we're looking for an exceptional HR leader to help shape that journey.
As HR Director, Commercial & Corporate Functions, you will partner senior leaders across some of the most critical areas of the business, providing strategic HR leadership that enables organisational performance, transformation and growth. This is a highly visible role with significant influence, operating at the heart of business decision-making whilst helping to shape the future capability, structure and culture of one of the UK's most iconic organisations.
As a member of the HR Senior Leadership Team, you will work closely with executive stakeholders to develop and deliver people strategies that support business objectives, organisational effectiveness and long-term success.
The Opportunity
This role offers the opportunity to lead complex business transformation through people.
Working across Commercial, Customer and Corporate Functions, you will provide strategic HR leadership on organisation design, workforce planning, leadership capability, talent, culture and industrial relations. You will act as a trusted adviser and coach to senior leaders, helping them navigate change, build high-performing teams and deliver sustainable business outcomes.
You will also play a key role in the transformation of head office functions, ensuring the organisation is equipped with the skills, structures and capabilities required for the future.
What You'll Bring
We are seeking a highly credible and commercially astute HR leader with a proven track record of operating successfully within large, complex organisations.
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You will have:
- Significant experience leading HR across both generalist and specialist disciplines.
- Deep expertise in organisational design, organisational development and business transformation.
- A proven track record of leading complex change programmes and delivering measurable business improvements through people-led initiatives.
- Strong experience designing, evaluating and implementing organisational structures, operating models and workforce solutions that support strategic business goals.
- Extensive experience providing strategic HR leadership within large, complex and fast-paced organisations.
- Experience working within FTSE 100 or similarly large matrix organisations, ideally with significant trade union engagement.
- Outstanding stakeholder management and influencing skills, with the ability to build credibility and trusted partnerships at Executive level.
- A strong track record of coaching and advising senior leaders on organisation effectiveness, leadership, performance and transformation.
- Experience working across Centres of Expertise, Shared Services and HR Business Partnering teams to deliver integrated people solutions.
- A strong understanding of employee relations, industrial relations and UK employment legislation.
- The commercial acumen to balance people priorities with business performance, efficiency and growth objectives.
Why Join Royal Mail?
This is a rare opportunity to influence the future of a nationally recognised organisation during a period of significant transformation.
You'll join a business with a rich heritage and an ambitious future, working alongside senior leaders to shape organisation-wide people strategies, drive meaningful change and leave a lasting impact across the business.
If you're an experienced HR leader with the strategic capability, transformation expertise and executive presence to operate at the highest levels of the organisation, we'd love to hear from you.
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Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Supportive and generous company sick pay
- Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
- Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
- Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
- Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
Available only to permanent employees
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: 19th August 2026. Please note, this advert may close early if the appropriate number of applications has been reached.
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