Trident Group – UK
HR Manager
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Reference 188914
HR Manager
Erdington, Birmingham
£46,500.00 plus £1680 car allowance
37.5 hours per week
Closing date 26th September 2026
About The Role
The HR Manager will manage and develop a small HR team, ensuring that HR advisory, employee-relations, and administrative services are coordinated, responsive, and delivered consistently. The postholder will also manage complex and sensitive employee-relations cases, providing expert advice to managers and senior leaders where appropriate.
Working as part of the People & Culture team, the HR Manager will contribute to the delivery of the organisation’s people strategy, support a positive employee experience, and ensure that people policies and practices reflect organisational values, employment law, and the requirements of a regulated social housing environment.
What You’ll Be Doing
- To lead the effective delivery of day-to-day HR services across the organisation, providing high-quality advice, guidance, and support to managers and employees.
- Ensure that the HR team provides consistent support across the employee lifecycle, including onboarding, probation, performance, attendance, conduct, development, and offboarding.
- Lead or provide expert advice on complex and sensitive employee-relations cases, including disciplinary, grievance, capability, TUPE, ET, and workplace relationship matters.
- Ensure effective partnering with hiring managers to define talent needs and recruitment strategies.
- Design, implement, and embed a performance management culture, providing the tools and guidance to enable managers to define colleague and team goals that support Group objectives.
- Be an organisational champion for the benefits of EDI, working to integrate into all areas of the Group’s activities.
You Will Have
- Proven experience in a generalist HR management, HR business partnering, or senior HR advisory role.
- Experience managing and developing an HR team, including setting objectives, allocating work, providing supervision, and managing performance.
- Significant experience managing complex employee-relations cases, including disciplinary, grievance, capability, performance, and absence matters.
- Experience advising managers and senior leaders on sensitive, high-risk, or legally complex people issues.
- Experience developing, reviewing, and implementing HR policies and procedures.
- Experience using HR systems and producing workforce reports and management information.
- Experience working in social housing, public sector, regulated services, or another complex organisational environment is desirable.
- Experience supporting organisational change, restructuring, consultation, or service improvement is desirable.
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Skills And Capabilities
- Strong people-management skills, with the ability to motivate, develop, and support an HR team.
- CIPD Level 5 Associate Diploma in People Management, or equivalent professional experience.
- Able to lead through collaboration, set clear expectations, and create a positive team culture.
- Excellent employee-relations judgement, with the ability to assess evidence, risk, and proportionality.
- Able to provide clear, confident, and commercially aware advice to managers and senior leaders.
- Strong influencing and negotiation skills, including the confidence to challenge constructively.
- Excellent written communication skills, including the ability to prepare reports, case documentation, policies, and formal correspondence.
- Strong verbal communication skills, with the ability to handle difficult and sensitive conversations professionally.
- Able to manage competing priorities and ensure that urgent or high-risk matters receive appropriate attention.
- Strong analytical and problem-solving skills.
- Able to interpret legislation and policy and translate requirements into practical advice.
- High level of discretion, integrity, and emotional resilience.
- Strong attention to detail and commitment to accurate record-keeping.
- Able to use HR data to identify trends, inform decisions, and support service improvement.
- Confident using HR systems, case-management tools, and Microsoft 365.
- Able to build effective working relationships across the organisation and contribute positively to a collaborative People & Culture service.
Why join us?
Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:
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- Trustworthy
- Collaborative
- Accountable
- People Focused
- Caring in all we do
The Benefits
- 34 days annual leave, plus the option to purchase up to 5 additional days
- A day off for your birthday
- 4 days off when you move home
- Life assurance (3 x salary)
- Employee Assistance programme & wellbeing programme
Who we are?
Trident Group has over 60 years’ experience of delivering homes, services, and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers, and provides training places and apprenticeships for many more.
The Group consists of;
- Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
- Trident Reach, which is a registered care and support charity delivering trauma-informed care and support services.
We celebrate Equality, Diversity, and Inclusion, and as a trauma-informed organisation, we are continually striving to build a community where everyone feels valued, respected, and equally guided by our beacon of hope.
How to apply?
If you think this role is a good fit for you, click apply and upload your CV!
All applicants must provide their right to work documentation at the interview stage, such as a valid passport, which will be verified to check your eligibility to work and live in the UK.
As an organisation, we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be considered.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and Barring Service (DBS).
We reserve the right to close this vacancy early should sufficient applications be received.
At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.
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