Qualifications

• CIPD Level 7 qualification or equivalent.
• Previous experience in a generalist HR Manager or Senior HR Advisor role.
• Strong knowledge of UK employment law and HR best practices.
• Experience managing employee relations cases and providing HR advice to managers.
• Proven track record in onboarding, offboarding, performance management, absence management, and policy development.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Proficiency in HR systems, Microsoft 365, and SharePoint.
• A professional, approachable, and confidential manner when handling sensitive matters.
• Experience within professional services, legal, financial services, accountancy, or similar office-based environments is advantageous.

Responsibilities

• Manage employee relations issues, including absence management, performance concerns, conduct, wellbeing, and flexible working requests.
• Support the entire employee lifecycle, from onboarding and probation management to offboarding and exit processes.
• Provide guidance to managers and employees on HR policies, procedures, and employment legislation.
• Maintain accurate, confidential employee records and HR documentation within HR systems.
• Assist in recruitment activities, including interview coordination and onboarding administration for new hires.
• Generate HR reports and management information to support decision-making.
• Monitor absence trends and facilitate effective return-to-work procedures.
• Contribute to HR projects, employee engagement initiatives, and wellbeing programs aimed at enhancing the employee experience.
• Review and implement improvements to employee benefits, reward, and recognition schemes to promote retention and motivation.

Benefits

• Hybrid working arrangement with a minimum of three days per week in the Birmingham office.
• Competitive salary up to 60,000 per annum, depending on experience.
• Opportunity to join a growing and successful organization with a strong market presence.
• Engagement in a broad, varied generalist HR role with a degree of autonomy and responsibility.
• Exposure to strategic HR projects and employee engagement initiatives.
• Supportive, collaborative, and inclusive working environment.
• Comprehensive benefits package including health, wellbeing, and professional development opportunities.
• Chance to make a tangible impact on employee experience, wellbeing, and organizational retention strategies.

Equal Opportunity

Hays Business Support is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified individuals regardless of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law. We believe that a diverse workforce enhances our ability to serve our clients effectively and fosters an inclusive culture where all employees can thrive and succeed.