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Who we are
Vaultex are the UK’s leading cash processing company, with sites nationwide. When you join us, you are supporting businesses to run securely and more efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website.
Hours: Monday to Friday 09:00 - 17:00 - 35 hours per week
Grade: CM40
Location: Warrington - travel also required with this role.
Job purpose
The role holder will support the Business by efficiently and effectively delivering excellent HR advice and support across the whole business. This is a broad HR shared service role, focusing on excellence in the delivery of operational HR solutions, partnering largely with a specific internal client group as well as playing a role within the broader HR team. As such the remit of this role will include employee relations, absence management, resourcing, employee and organisation development, compensation and benefits as well as organisation-wide HR projects.
Main responsibilities
- Deal effectively and accurately with all general HR queries and issues received from managers and staff, in a timely manner, in accordance with the HR standards set.
- Lead on all Employee Relations issues across the business and work closely with the wider HR team to ensure all records and pay action is accurate and up to date with KPIs achieved accordingly.
- Lead on all absence management cases with KPIs achieved. Work with the businesses Occupational Health provider and all available Aviva resources including GIP (Group Income Protection) where appropriate and manage cases accordingly.
- Work with the business, coach and educate line managers, influence key stakeholders and provide all round people management advice and solutions
- Ensure all key stakeholders (including payroll and the rest of the HR team) are engaged and kept updated efficiently and effectively. Ensure any people impact issues are tracked within HR and fed through to payroll seamlessly.
- Manage and support variations to terms and conditions within area of responsibility.
- Handle day to day queries on salary and benefits and escalate to payroll where necessary.
- Support the annual performance management process.
- Ensure the internal recruitment process is followed across the business. Supply timely and appropriate support and guidance to line managers on all aspects of recruitment in partnership with the Recruitment and Talent team.
- Support the Recruitment Team with interview panel participation as required
- Support the Talent team with training sessions as required
- Work with the HR team and key stakeholders in developing and embedding, easily understood, user friendly, best practice policies which meet the needs of the business whilst protecting the rights of the employee.
- Support with or undertake projects in support of the HR strategy, proactively planning work load to ensure project timescales are achieved. Actively update the Head of HR Operations and key stakeholders about progress and implementation plans.
- Build effective relationships across the business through a professional and methodical approach to work, communicating clearly and efficiently whilst ensuring delivery.
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Knowledge, skills and experience required
- Proven understanding of current Employment Law.
- Strong management skills in coaching and motivating individuals across various levels of the business.
- A proactive approach is a must with the ability to build strong business relationships
- Attention to detail and an ability to contextualise Business needs into HR best practice, combining HR knowledge with a common sense approach
- Influencing, consultation and facilitation skills
- Good working knowledge of Microsoft Office, specifically Word, Excel and Outlook and HRIS Systems
- The ability to communicate effectively and in a professional customer orientated manner, both verbally (face-to-face or on the telephone) and in writing
- Ability to work as part of a team. Demonstrable ability to share knowledge/advice with colleagues and offer assistance to others where appropriate.
- Proven experience of working within a HR management/ advisory role.
What we offer you
We are a Living Wage employer with Investors in People Platinum status, and as such have a great range of benefits:
- A generous company pension – auto-enrolled 4% employee 10% employer.
- Competitive holiday allowance with an option to purchase additional holidays (varies by grade).
- Group life assurance 4 x salary.
- Group income protection.
- VaulteXtra discounts on retailers, cycle to work, childcare vouchers, gym membership, cash back on purchase, eye tests and many more.
- Employee Assistance Programme – a free service should our employees require professional and impartial advice for legal advice and counselling.
- Robust Learning and Development team and opportunities for career progression.
- Performance based yearly bonus (grade dependant).
- One day paid volunteering opportunity each year.
- Mentorship programmes.
- Access to Peppy - a digital health platform providing support for healthcare in menopause, fertility, men's and women's health.
- Access to Aviva Digicare+ for annual health checks, nutritional consultations, mental health support, bereavement support and more.
- Access to Zurich's Virtual GP service.
- Charles Cameron - free access to independent mortgage advice.
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Our culture
Vaultex acknowledges every person’s right to feel valued, respected, and fairly rewarded for what they do. We foster a collaborative environment where everyone is encouraged to share their views and shape Vaultex’s future. We are proud to demonstrate our commitment to transparency and progress as a Work180 endorsed employer. Find out more about our company culture by watching this Video.
We are committed to building a diverse, inclusive and authentic workplace where everyone is supported to be their best. If you're excited about any of our roles but you feel like you don't tick every single box - we still encourage you to apply. You may be the right fit for this role or other roles in our wider team!
Continue the conversation
Vaultex UK Ltd is an equal opportunities employer and welcomes applications from all members of the community. We strongly encourage applications from those with disabilities, are culturally & linguistically diverse, are veterans and identify as LGBTQIA+. We value your lived experience and knowledge.
If you require any reasonable adjustments throughout the recruitment process, please let us know.
Upon submitting your application via the Workday link, you will receive an email notifying you of the outcome of your application when this has been reviewed. For successful candidates, the next stage will be a phone interview with the Vaultex recruitment team. If you would like to check the status of your application, please contact a member of the recruitment team.
Due to the secure nature of our business, all successful candidates will need to provide a five-year traceable work history (satisfactory employment references or evidence to explain employment gaps) and complete a criminal record and credit background check. We look forward to hearing from you!
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