eCapital Commercial Finance UK
HR Manager
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Status: Permanent, full time
Location: 9th Floor, Reading Bridge House, George Street, Reading, Berkshire RG1 8LS
(Office based in Reading with the option to work from home / remote one day per week; and travel as required to our other sites, on average one day per week to Manchester, Birmingham, Bristol + Glasgow)
Report To: Head of HR
Hours: Full-time
Salary: Competitive DOE
Benefits:
- Bupa Private Healthcare
- Pension scheme with 7% company contribution
- 4 x Death in Service Insurance
- 25 days holiday, increasing with additional service-related annual leave
- Enhanced maternity and paternity schemes
- Uplan unit incentive program
Are you:
- Ready for a new challenge?
- An experienced HR Advisor or HR Manager ideally with experience in the financial services or similar professional services sector preferably across multiple sites or locations
- Motivated to be part of a growing organisation and happy to get your sleeves rolled up in this exciting chapter of growth?
- Able to build trust with employees at all levels, from junior staff to senior managers?
- Someone colleagues feel comfortable coming to?
- Able to handle sensitive and confidential information with absolute professionalism
- Able to take initiative, follows through and get things done without needing to be chased
- Able to be resilient and calm under pressure
Would you like to be:
- Working directly with a forward-thinking organisation and join us at a pivotal moment in our growth journey
- Part of a small team which will drive improvements to HR systems and processes, and supports the delivery of eCapital's people agenda
- Fully involved in a true HR Generalist role – one moment you will be heavily involved in case management to the next involved in system administration and configuration?
- Running and supporting HR projects
- Keen to grow your career at the same time?
Do you have:
- Proven HR Advisory experience or HR Manager ideally within the financial services or similar professional services sector?
- A commercial and pragmatic approach; the ability to balance technical HR requirements with the need to move the business forward.
- Demonstrable experience of managing a broad range of ER cases independently
- Experience of working with an HRIS – ideally including system administration, workflow configuration or improvement of projects
- Experience of supporting recruitment processes including interviews and candidate assessment
- Strong working knowledge of UK employment law and HR best practice, with the ability to apply this practically and pragmatically
- The ability to manage a varied and fast-moving workload, prioritise effectively and meet deadlines without compromising quality
- Strong attention to detail — particularly in relation to documentation, records and compliance
- Problem-solving skills — able to identify practical solutions to people challenges and advise managers with confidence
- Resilient and calm under pressure — able to hold steady in difficult conversations or uncertain situations
- A desire to be proactive and solution focused
- Experience of working with a variety of stakeholders at different levels
- Have a drive to achieve results and committed to evolve and take the HR function to the next level
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The opportunity:
eCapital has been on a mission to change the way small to medium-sized businesses access the funding they need to reach their goals. We know that to survive and thrive, businesses need financial flexibility to quickly respond to challenges and take advantage of opportunities, all in real time. Companies today need innovation guided by experience to unlock the potential of their assets to give better, faster access to the capital they require.
As part of this continued growth, we are now seeking a HR Manager to join our UK Head Office in Reading support approximately 230 employees across our five regional UK offices. Based at our Reading office, the HR Manager is the first point of contact for all employees and junior to middle managers across eCapital's five UK offices, providing practical and legally sound people support. Reporting to the Head of HR, the role delivers operational HR activity across the full employee lifecycle, drives improvements to HR systems and processes, and supports the delivery of eCapital's people agenda — combining commercial thinking, strong day-to-day execution with a genuine commitment to a great employee experience.
The Company:
We are entering an exciting new chapter following several years of exponential growth. With our global headquarters in Miami and a team of over 800 employees across Canada, the US, and the UK, our international presence continues to expand.
If you have:
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Essential:
- Experience, aptitude, skills + abilities
- Proven solid experience as a HR Advisor or HR Manager
- CIPD membership level 5 and/or equivalent relevant professional experience
- Demonstrable experience of managing a broad range of ER cases independently
- Experience of working with an HRIS — ideally including system administration, workflow configuration or improvement projects
- Experience of supporting recruitment processes including interviews and candidate assessment
- Strong working knowledge of UK employment law and HR best practice, with the ability to apply this practically and pragmatically
- Confident and credible communicator — able to build trust with employees at all levels, from junior staff to senior managers
- Ability to manage a varied and fast-moving workload, prioritise effectively and meet deadlines without compromising quality
- Strong attention to detail — particularly in relation to documentation, records and compliance
- Problem-solving skills — able to identify practical solutions to people challenges and advise managers with confidence
Personal attributes + disposition:
- Commercially aware — understands that HR exists to support business performance, not just process
- Warm, approachable and empathetic — someone employees and managers feel comfortable coming to
- Discreet and trustworthy — able to handle sensitive and confidential information with absolute professionalism
- Proactive self-starter — takes initiative, follows through and gets things done without needing to be chased
- Resilient and calm under pressure — able to hold steady in difficult conversations or uncertain situations
- Collaborative and flexible — works well within a small team and is willing to roll up their sleeves
- Continuous improvement mindset — always looking for a better, smarter or more efficient way of doing things
- Willing to travel to regional offices (Glasgow, Manchester, Bristol, Birmingham) weekly
- Positive and professional attitude
Desirable:
- Experience, aptitude, skills + abilities
- Experience of working in financial services or a professional services environment
- Experience of managing HR processes across multiple sites or locations
- Experience with Moorepay and/or Access LMS
We would love to hear from you.
For an informal conversation contact our HR Consultant using hello@cinnamonhr.co.uk
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