Survey Solutions
HR Manager - Maternity Cover

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Role purpose
Maternity cover fixed term contract until May 2027
Role overview
The Interim HR Manager will lead the day-to-day delivery of the Group's people agenda, ensuring a professional, compliant, and commercially focused HR service across all business entities. The role is designed to provide continuity during maternity leave and will operate at a level below the Human Resources Director role.
Responsibilities
- Oversee HR operations, employee relations, recruitment, payroll coordination, learning and development, employee engagement, people reporting, and acquisition integration.
- Manage the People Advisor and Recruitment Lead.
- Provide practical advice and hands-on support while ensuring that people processes remain consistent, scalable, and appropriate for a growing, multi-site, and acquisitive business.
- Work closely with the Chief Financial Officer, senior leaders, and managers across the Group.
HR leadership and service delivery
- Lead the day-to-day delivery of the Group HR, recruitment, and payroll support functions.
- Manage, support, and develop the People Advisor and Recruitment Lead, setting clear priorities and service standards.
- Provide a practical, responsive, and commercially focused HR service to managers and colleagues across the Group.
- Ensure HR activities are prioritized effectively during the maternity cover period and that key projects continue to progress.
- Maintain effective relationships with senior leaders, managers, and external advisers.
Employee relations and employment practice
- Provide advice and hands-on support on disciplinary, grievance, capability, absence, performance, and other employee relations matters.
- Coach managers to handle people matters confidently, fairly, and consistently.
- Ensure HR policies and procedures are applied consistently and remain aligned with UK employment legislation and good practice.
- Support consultation, organizational change, and restructuring activity where required.
- Oversee complex cases and engage external employment law support when appropriate.
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Talent acquisition and workforce planning
- Oversee the Talent Acquisition Lead and the delivery of recruitment activity across the Group.
- Monitor recruitment activity, time to hire, vacancies, and agency use, providing clear management information.
- Support workforce and succession planning with senior leaders and managers.
Employee life cycle, onboarding, and HR operations
- Oversee effective onboarding, contract changes, family leave, benefits administration, and offboarding processes.
- Ensure employment records, right-to-work documentation, and HR system data are accurate and maintained appropriately.
- Support the consistent onboarding of senior hires and colleagues joining through acquisitions.
- Review and improve HR processes, templates, and controls to support a growing Group.
- Maintain appropriate confidentiality and data protection standards across all people activities.
Payroll, pensions, and benefits
- Oversee the accurate and timely provision of HR information for payroll processing.
- Work closely with Finance, payroll providers, and internal stakeholders to resolve payroll queries and improve controls.
- Support pension administration, auto-enrollment, and employee benefit processes.
- Review payroll and people data for accuracy and ensure changes are appropriately authorized.
- Support annual benefit reviews and employee communications.
Acquisition integration and organizational change
- Support the people workstream for acquisitions, including due diligence, TUPE, consultation, onboarding, and post-acquisition integration.
- Coordinate the transfer and validation of employee data, contracts, benefits, and HR records.
- Work with leaders to align acquired businesses with Group people policies, systems, and processes.
- Track integration actions, risks, and dependencies and provide clear updates to relevant stakeholders.
- Support employees and managers through change with clear, timely, and practical communication.


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Learning, development, and employee engagement
- Support the delivery of the Group people plan, learning and development priorities, and employee engagement activity.
- Work with managers to identify development requirements and practical training solutions.
- Oversee HR compliance training and learning management system activity.
- Support performance review, objective-setting, and talent development processes.
- Promote a positive, inclusive, and consistent employee experience across all locations.
HR reporting, governance, and compliance
- Produce regular people reports covering headcount, turnover, absence, recruitment, employee relations, and other key measures.
- Provide concise updates to the Chief Financial Officer and senior leadership team on priorities, risks, and progress.
- Ensure people-related risks and compliance requirements are identified, recorded, and addressed.
- Support internal and external audit requirements and maintain appropriate evidence and documentation.
- Monitor changes in employment legislation and recommend practical updates to policies and processes.
Essential skills and experience
- CIPD Level 5 qualified or equivalent demonstrable experience.
- Strong generalist HR experience, including managing complex employee relations matters.
- Experience operating in a multi-site, multi-entity, or similarly complex organization.
- Sound and current knowledge of UK employment legislation and HR good practice.
- A practical, hands-on, and commercially aware approach.
- Strong organization, judgment, communication, and stakeholder management skills.
Desirable skills and experience
- Experience within a growing SME or medium-sized business.
- Experience supporting acquisition integration, TUPE, and organizational change.
- Experience using HR, recruitment, and learning management systems.
- Experience producing meaningful people reporting and management information.
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