HR Operations & Service Delivery

• Maintain accurate and confidential employee records and HR systems.
• Support the development, implementation and review of HR policies, procedures and processes.
• Monitor HR data and provide relevant reports, workforce information and insight to senior leaders.
• Identify workforce trends, risks and opportunities and use data to inform HR activity.
• Ensure HR processes are delivered consistently, efficiently and in accordance with employment legislation, regulatory requirements and organisational policies.
• Ensure appropriate and timely management of HR documentation and processes.
• Work collaboratively with colleagues across the HR team to maintain a responsive, high-quality HR service.
• Provide day-to-day support and guidance to HR colleagues where required.

Healthcare & Primary Care

• Develop a strong understanding of the specific workforce requirements and challenges within general practice.
• Support compliance with relevant NHS, primary care and healthcare workforce requirements.
• Support appropriate processes relating to professional registration, safeguarding, employment checks and other healthcare-specific requirements where relevant.
• Maintain a high level of confidentiality when managing sensitive employee and workforce information.
• Understand and respond appropriately to the regulatory and workforce context in which the practice operates.

Continuous Improvement

• Identify opportunities to improve HR processes, systems, policies and the overall employee experience.
• Contribute to wider people initiatives, workforce projects and organisational development activity.
• Support the implementation of new HR processes and ways of working.
• Keep up to date with employment legislation, HR best practice and developments affecting healthcare employers.
• Take ownership of agreed HR projects and deliver them effectively.

Person Specification

We are looking for an experienced HR professional who can combine strong technical HR knowledge with a practical, approachable and solutions-focused style.

Qualifications & Experience

Essential

• CIPD Level 5 qualification or equivalent HR qualification.
• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions.

Desirable

• CIPD Level 7 qualification or currently working towards Level 7.
• CIPD membership.
• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.

Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.

Skills & Attributes

People-focused

• You genuinely care about creating a positive employee experience and supporting people to do their best work.

Credible

• You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.

Pragmatic

• You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.

Organisationally aware

• You understand the balance between supporting employees, managing risk and delivering organisational priorities.

Confident and approachable

• You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.

Improvement-focused

• You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.

Resilient and organised

• You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.

A team player

• You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.

What we can offer

• A permanent HR Manager role within a supportive and collaborative HR team.
• Full-time or part-time working considered.
• A salary negotiable and dependent on experience and qualifications.
• A varied HR role with genuine autonomy, responsibility and ownership.
• The opportunity to work closely with managers and senior leaders.
• The opportunity to influence and improve the employee experience.
• A role where your contribution will be visible and valued.
• The opportunity to develop your HR career within a complex and rewarding healthcare environment.
• The opportunity to contribute to the continued development of the practice and its people.

Why join YMG?

At YMG, you'll be joining a friendly, collaborative and ambitious organisation where people matter.

You'll work closely with managers, colleagues and senior leaders across the practice, providing practical HR support while contributing to wider workforce and organisational priorities.

You'll be part of a small HR team where your ideas are valued, your contribution is recognised and you can genuinely see the impact of your work.

This is not a role where you will simply sit behind HR processes. You will be a visible and trusted member of the organisation, helping managers navigate people challenges, supporting colleagues and contributing to how we develop as an organisation.

If you're looking for an experienced HR Manager role that combines operational HR, complex employee relations, manager partnering, recruitment, workforce development and continuous improvement, we'd love to hear from you.

Salary is negotiable and will reflect experience, qualifications and the contribution you can bring to the role.

Please note: We reserve the right to close this vacancy early should sufficient applications be received. Early application is therefore encouraged.

Work Location: In person