Midland Heart
HR Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you an organised, customer-focused HR professional who thrives in a busy environment?
We're looking for an HR Officer to join our People Services team, providing a responsive and accurate HR and Payroll service to colleagues and managers across Midland Heart.
This is a varied, fast-paced role where every transaction matters. From supporting new starters and processing contractual changes to resolving HR, Payroll and Pension queries, you'll play an important part in making sure our colleagues receive a great service throughout their time with us.
What will you be doing?
As a HR Officer, you'll:
- Complete end-to-end HR, Payroll and Pension transactions across the employee lifecycle, including new starters, leavers and contractual changes.
- Respond to HR, Payroll and Pension queries, providing clear information and signposting to colleagues and managers.
- Triage requests and take ownership of queries, ensuring priority issues are dealt with quickly and escalated where appropriate.
- Process and check HR and Payroll information, using system reports and manual calculations to maintain accurate colleague records.
- Produce HR and Payroll correspondence, including contracts, references, change documentation and employment checks.
- Work collaboratively with colleagues across People Services and the wider organisation to deliver an efficient and reliable service.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Our ideal candidate
You'll be organised, approachable and comfortable working in a busy environment where you'll need to balance competing priorities while maintaining a high level of accuracy.
Your CV will clearly demonstrate:
- Level 3 CIPD, CIPP (Technician or above), or equivalent relevant experience.
- Experience working in a high-volume administrative or transactional environment, processing information accurately to deadlines.
- Experience using a range of IT systems to maintain records, process transactions and support customer or colleague queries.
This is a full-time, permanent role based at our Bath Row office in Central Birmingham. As this is a highly visible role supporting colleagues and managers across Midland Heart, you'll need to be present in the office for at least 3 days of the working week with the remainder to be worked from home.
Why Midland Heart?
We're one team working together for our tenants. We're a large, ambitious housing organisation providing people with an affordable place to call home.
You'll be joining a supportive People team with opportunities to develop your HR knowledge and experience, work alongside colleagues across the wider HR function and continue building your career with Midland Heart.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We expect a lot from our people, but in return you'll find a supportive and rewarding workplace where great people can thrive.
Interested?
If you're looking for a varied HR role where you can use your skills, continue developing and make a difference to the experience of colleagues across Midland Heart, we'd love to hear from you.
Applying is easy. Simply register on our candidate portal and submit your CV and mandatory Cover Letter clearly demonstrating how your skills and experience meet the requirements of the role.
Applications Close: Wednesday 23rd September
Initial MS Teams Interview: Friday 25th September
In-Person Assessment (Bath Row): Wednesday 30th September
Please note that we may close the vacancy before the advertised closing date depending on the volume of applications we receive, so we'd encourage you to apply early.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you'd like to discuss any adjustments you may need to support you through our recruitment process.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London