HM Treasury
HR Onboarding Officer
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Job Summary
This post is based in Norwich (Rosebery Court)
Working at HM Treasury puts you at the heart of government, making a difference to the UK economy and ultimately to people’s lives right across the UK.
Jobs at the Treasury are fast-paced, fun and can offer unparalleled perspective – not least the opportunity to advise Ministers on the decisions which directly determine the UK’s prosperity. Deep in our DNA is a commitment to empowering our people: maximising individual and collective impact, with interesting work no matter your role or seniority.
Day-to-day you could be supporting Ministers to decide the right level of a specific tax or line of government spending; helping maintain the stability of financial markets; analysing the long-term trends impacting the future of the economy; or enabling this work as part of our vital corporate functions.
We are a high-performing department and proud to have outstanding staff from a wide range of backgrounds. We are also a friendly, inclusive and sociable workplace that prides itself on fostering great team spirit. Our two largest offices are 1 Horse Guards Road in London, opposite St James’ Park, and the Darlington Economic Campus, which also contains eight other departments. We work seamlessly across all our sites, including Norwich, Birmingham and Leeds, as one Treasury.
We are both a 1,000-year-old institution and dynamic, forward-looking economics and finance ministry, with a strong direction set by our organisational strategy, the Future Treasury Vision. The 21st century offers huge opportunities and poses new challenges for the UK. Working at the Treasury is your chance to help the country chart the right course.
Job Description
The Onboarding Team supports new employees to join HM Treasury and existing staff moving into new roles or returning to the department. We use an online onboarding system to guide employees and managers through the process from job offer to employment start date.
Key Responsibilities
- Providing excellent customer service to new starters, hiring managers and colleagues, keeping them informed by communicating clearly throughout the onboarding process
- Arranging security vetting and clearances through government security vetting providers
- Updating HR and payroll systems with accurate employee information
- Ensuring employees have access to the systems, pay and resources they need to start work successfully and on time
- Helping to continuously improve onboarding services, including finding ways to use technology to improve efficiency
- Building strong working relationships with related teams such as Security and Recruitment
We operate flexibly across the team and branch as new priorities emerge, so responsibilities may change over time.
Onboarding is part of a wider People and Capability Team which provides services in Recruitment, HR Policy, Employee Lifecycle, Workforce Planning, Case Work, HR Business Partnering, Pay and Reward, Learning and Development, Pensions and People Strategy. This is a fantastic opportunity if you are looking to develop a career within HR and will provide a broad range of experience of working in Government.
If you would like to speak to the hiring manager informally prior to the closing date, please contact Jak Clark – jak.clark@hmtreasury.gov.uk
Visa sponsorship is not available for this role.
Person Specification
Applications should consist of a CV including your employment history, and a 250-word statement demonstrating evidence of each of the below shortlisting criteria. Your CV and employment history won’t be scored. It’s used to give context to your application and support discussions at interview.
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The panel will review applications and invite those that best demonstrate evidence of the shortlisting criteria below for interview. Please keep this in mind when writing your application.
Please note that only applications submitted through Civil Service Jobs will be accepted.
Shortlisting Criteria
- Managing a Quality Service: Ability to deliver a high-quality, accurate, customer-focused service within a high-volume operational environment
- Delivering at Pace: Ability to manage a high-volume onboarding workload, prioritising effectively to deliver accurate outcomes within demanding timescales and service standards
- Experience of successfully carrying out administrative processes and providing a service to customers or colleagues
Experience in a Human Resources role is desirable but definitely not essential.
The lead criterion is: Managing a Quality Service
If we receive a high volume of applications, we’ll first sift using the lead criterion only. Those meeting the minimum score will then be assessed against all remaining criteria.
If You Are Successful At The Application Stage, You Will Be Invited To Interview Where You Will Be Assessed Against The Following Criteria:
- Strengths
- Behaviours: Delivering at Pace, Managing a Quality Service, Working Together
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Delivering at Pace
- Working Together
We only ask for evidence of these behaviours on your application form:
- Managing a Quality Service
- Delivering at Pace
Benefits
- Salary: £30,310
- Pension: HM Treasury contributes £8,780 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- Annual Leave: 25 days (rising to 30 after 5 years), plus public holidays and the King’s birthday.
- Pension Scheme: Defined Benefit pension with employer contributions of 28.97%
- Parental Leave Packages: Including 6 months’ occupational pay for maternity/adoption, shared parental leave options.
- Advance Schemes & Discounts: Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury’s benefits portal for a wide range of discounts.
- Flexible & Hybrid Working: Options include part-time, job-share, compressed hours, flexitime, and hybrid working.
Hybrid working: HM Treasury operates an office based working approach across all Treasury sites. There is an expectation of a minimum of 60% attendance in the office. Please be aware that this role can only be worked in the UK and not overseas.
The office working expectation is linked to the location of the role. If you apply to a post in a single location, then you will not be able to meet this expectation at any of our other sites or move your role to another location. Some roles may not be suitable for hybrid working, it will be stated in the role profile if the role cannot accommodate this.
You can review HM Treasury’s full offer here.
Artificial Intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
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Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Candidate Guidance
Please review the candidate guidance for an overview of the Success Profiles and STAR approach, along with top tips for applications and interviews.
Recruitment Timeline
- Closing date: 18 October
- Shortlisting: w/c 19 October
- Interviews: w/c 2 November
This timeline is indicative and may be subject to change. We will inform you if there is a substantial change to the recruitment timeline.
Reserve Lists
You will be placed on a reserve list if your application is successful, but we cannot offer you a role immediately. Where more than one location has been advertised, candidates will be posted in merit order by location. You will be asked to provide your location preference on your application form. Please note that a place on the reserve list does not guarantee an offer.
If you are offered a role in your first preferred location and you decline the offer or are unable to take up the post within a reasonable timeframe, you will be removed from the reserve list, other than in exceptional circumstances.
Those on the reserve list may also be approached for similar roles at a lower grade. If you are offered a role at a lower grade and choose to decline, you can remain on the reserve list.
Internal Fraud Database Check
Candidates cannot apply to roles in the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Successful candidates will be subject to a check on the Internal Fraud Database. This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This also applies to those who resign or otherwise leave before being dismissed for fraud or dishonesty offences had their employment continued. Any applicant’s details held on the database will be refused employment.
National Security Vetting
Everyone working with government assets must complete Baseline Personnel Security Standard (BPSS) checks. Additionally, successful candidates will be subject to National Security Vetting. The level of security vetting required for this role is Security Check (SC).
To allow for meaningful checks to be carried out, applicants will need to have lived in the UK for at least 3 out of the past 5 years. You will be asked to provide residency information within your application form, and eligibility for national security vetting will be checked once the advert closing date has passed. In certain circumstances, for example if you have been working abroad on a government posting, a lack of residency would not be a bar to security clearance however the Department will need to consider eligibility on a case-by-case basis once the advert closing date has passed.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
Successful candidates must meet the security requirements
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