Veran Performance
HR Operating Model Design Lead
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role Overview
The HR Operating Model Design Lead will design and shape target-state HR operating models for client organisations — defining how HR services, structures, roles, processes, and technology should work together to deliver value. This is a senior, client-facing consulting role combining strategic design thinking with practical delivery experience.
Key Responsibilities
- Lead the design of HR operating models, including service delivery models (e.g. shared services, centres of excellence), organisational structures, and role architecture
- Facilitate workshops with senior client stakeholders to diagnose current-state HR functions and co-create future-state designs
- Develop process maps, RACI models, and governance frameworks that underpin the new operating model
- Advise on the sizing, structure, and location strategy for HR teams (e.g. shared services, outsourcing, global business services)
- Work closely with technology, change management, and workforce planning teams to ensure the operating model integrates with HRIS/systems strategy
- Produce business cases, target operating model blueprints, and implementation roadmaps
- Manage relationships with senior client sponsors
- Mentor and guide junior consultants/analysts within the engagement team
- Contribute to proposal writing, business development, and thought leadership on HR transformation
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Skills & Experience
- Proven experience designing and implementing HR operating models within a consultancy or in-house transformation environment
- Strong understanding of HR service delivery models (shared services, COEs, business partnering, outsourcing)
- Experience with organisational design principles: role design, span of control, layers, job architecture
- Track record of leading senior stakeholder workshops and translating ambiguous requirements into structured design outputs
- Familiarity with HR technology landscapes (e.g. Workday, SAP SuccessFactors, Oracle HCM) and how operating model design intersects with systems
- Strong analytical and process mapping skills (Visio, Lucidchart, or similar)
- Excellent stakeholder management and communication skills, comfortable operating at C-suite/senior leadership level
- Consulting background preferred, ideally within HR/People Transformation, Organisational Design, or related practice areas
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Professional qualifications (CIPD, MSP, or equivalent)
- Experience in UK government/public sector
- Experience with workforce planning and job architecture frameworks
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location