Hatched Recruitment Group
HR Operations Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
HR Operations Officer
We are currently recruiting for an experienced HR Operations Officer to join a busy People and Talent team supporting a large children's services organisation.
This is an excellent opportunity for someone with strong HR administration and employee lifecycle experience who enjoys working in a fast-paced environment and providing high-quality support to employees and managers.
The role is initially offered on a temporary contract until December, with the potential for an extension or a permanent opportunity for the right candidate.
The Role
As HR Operations Officer, you will be a key point of contact for colleagues requiring support with HR policies, procedures and systems. You will provide first-line advice and support across a wide range of employee lifecycle processes while ensuring all queries are handled efficiently, professionally and confidentially.
Key responsibilities will include:
- Managing and responding to HR queries received through the People Service Desk
- Providing first-line support and guidance on HR policies, procedures and employee lifecycle processes
- Preparing accurate Contracts of Employment and employment amendment letters
- Processing starters, leavers and changes to terms and conditions
- Communicating payroll, pension and employment changes accurately and within required deadlines
- Completing Right to Work and DBS checks in a compliant and timely manner
- Supporting recruitment and talent acquisition teams with onboarding and compliance checks during busy periods
- Maintaining accurate electronic employee records and personnel files
- Escalating or referring more complex queries to the appropriate HR team
- Supporting low-level employee lifecycle casework and providing general guidance to managers
- Helping to develop and maintain service desk procedures to ensure consistent advice and excellent customer service
- Providing feedback on HR policies, processes, forms and guidance to support continuous improvement
- Supporting the testing of HR system changes before implementation
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We are looking for someone with at least 2 years' experience working in an HR support, HR administration or People Operations role.
You will ideally have experience supporting a busy HR function and managing multiple employee-related processes at the same time.
You will need:
- Previous experience in an HR support or HR administration role
- Strong knowledge of employee lifecycle processes
- Excellent written and verbal communication skills
- Strong organisational and prioritisation skills
- The ability to manage multiple tasks and deadlines effectively
- Excellent attention to detail
- Strong problem-solving and analytical skills
- Confidence using electronic HR systems and databases
- A customer-focused approach and commitment to delivering a high-quality service
- The ability to handle sensitive and confidential information appropriately
- The ability to work independently as well as collaboratively as part of a wider team
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills