• Influence or Convince Stakeholders:

  • To achieve outcomes.

• Demonstrate the Barclays Values:

  • Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right.

• Demonstrate the Barclays Mindset:

  • To Empower, Challenge, and Drive – the operating manual for how we behave.

Role Overview

The HR Operations & Payroll Advisor will play a key role in supporting the separation of BPL as it transitions to operating independently. Working as part of the HR team, the role will provide hands-on HR operational support to managers and colleagues throughout the separation, with a particular focus on HR administration, employee queries, HRIS transition, payroll, and Day 1 readiness.

Key Responsibilities

• Support the Separation Programme:

  • Support the wider HR team in delivering the separation programme and provide hands-on support during periods of increased activity around Day 1, payroll transition, and HRIS implementation.

• Ensure HR Data Accuracy:

  • Ensure HR data in the HRIS is accurate and easily reportable.

• Support Managers and Colleagues:

  • Support managers and colleagues with day-to-day queries on how to use the HRIS and complete any system administration that is required.

• Establish Robust HR Processes:

  • Help establish robust and efficient HR processes for the standalone business.

• Support Testing and Readiness Activities:

  • Support testing and readiness activities ahead of key transition milestones.

• Act as a First Point of Contact:

  • Act as a first point of contact for generalist manager and colleague HR queries across BPL, triaging more complex queries to the relevant HR COE.

• Provide Timely, Accurate Advice:

  • Provide timely, accurate advice on HR policies, processes, and employee lifecycle matters.

• Identify Recurring Queries and Process Issues:

  • Identify recurring queries and process issues and use this to improve available guidance.

• Support Payroll-Related Queries:

  • Act as a key point of contact for payroll-related colleague and manager queries.

• Assist with Payroll Activities:

  • Assist with payroll input, validation, reconciliation.

• Support Key Payroll Activities:

  • Support key payroll activities including starters, leavers, changes to personal details, salary changes, bonuses, and other employee data impacting payroll.

• Support the Dual Running of Payroll:

  • Support the dual running of payroll during the transition to the new operating model.

• Prepare HR Documentation and Correspondence:

  • Prepare HR documentation and correspondence as required.

• Produce Regular HR Reports:

  • Produce regular HR reports and data to support the HR team and wider business.

• Maintain Confidentiality and Data Protection:

  • Maintain appropriate confidentiality and data protection standard when handling employee information.

Requirements

To be successful as a HR Operations & Payroll Advisor, you will have experience with:

• Previous Experience:

  • Working in a HR Services and Payroll team.

• Knowledge and Skills:

  • Good working knowledge of core HR processes and the employee lifecycle.
  • Good understanding of payroll processes and the ability to investigate payroll-related issues.
  • Experience working with HRIS platforms; Workday experience is desirable for this first separation phase.
  • Strong attention to detail, particularly when working with employee data and payroll.
  • Comfortable working with spreadsheets, data validation, and reconciliation.
  • Experience supporting an HRIS implementation would be advantageous.

• Experience in Fast-Paced Environments:

  • Comfortable working in a fast-paced, changing environment with competing priorities.

• Skills Assessment:

  • You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Location

The successful candidate will be based in London. Our offices are located at 1 Churchill Place and 7 Westferry Circus (new BPL office). We support a hybrid working pattern with 3 days per week office-based presence expected.

About Barclays

Barclays’ payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients.

In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield’s global private equity expertise in payments, technology, operational transformation, and corporate carve-outs - to ensure the business is strategically positioned for long-term growth.

Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays’ clients for a minimum of ten years.

For more information on our partnership with Brookfield, please visit Barclays.com.