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HR & Payroll Administrator Apprentice
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CareerLink is looking for an enthusiastic apprentice to join their friendly team. As an apprentice, you will learn key administrative, payroll, and customer service skills that can lead to a long-term career in HR.
Day to day tasks will include:
- Assisting with the DBS applications for employees, including preparing and sending documents
- Set up and process new starters into the HR/Payroll system
- Inputting employee timesheets accurately into the payroll system
- Monitoring the HR/Payroll email inbox and responding to inquiries
- Escalating queries to the relevant team member when required
- Answering incoming calls and assisting employees with HR or payroll enquiries
- Providing general administrative support to the HR and Payroll teams
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem.
- Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management.
- Drafts correspondence, writes reports and able to review others' work.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
- Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
- Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates ability to influence and challenge appropriately.
- Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
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Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Uses the most appropriate channels to communicate effectively.
- Demonstrates agility and confidence in communications, carrying authority appropriately.
- Understands and applies social media solutions appropriately.
- Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
- Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
- Is able to review processes autonomously and make suggestions for improvements.
- Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
- Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
- Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
- Manages resources e.g. equipment or facilities.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
- Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report.
- Plans required resources to successfully deliver projects.
- Undertakes and leads projects as and when required.
Essential qualifications:
- GCSE in:
- English & maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Careerlink is looking for someone who is:
- Friendly, professional, and confident in communicating with people
- Highly organised with strong attention to detail
- Comfortable using computers and Microsoft Office (especially Excel)
- Reliable and able to manage multiple tasks
- Passionate about delivering excellent customer service
- Eager to learn and develop new skills
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We provide market-leading, full-service recruitment across the logistics and manufacturing sectors. Our highly experienced recruitment consultants provide flexible, cost-effective, and responsive recruitment services to our candidates and our portfolio of clients. In fact, we can often call on many hundreds of carefully selected people who have all been thoroughly vetted and reference checked. Over time, we have understood that all clients are indeed unique. In today’s market, one-size-fits-all really doesn’t. To allow us to create the right solution for you, our Temporary Recruitment Solution Design Service is a modular recruitment service model based around our key service elements. This enables us to work with you to shape and mould the most cost-effective and impactful recruitment solution around your organisational needs. It creates a firm platform with future options for growing and developing our services to you as we progress together. We’re a corporate member of the Recruitment and Employment Confederation. REC members are recognised for their professionalism and the value they provide to clients and candidates. If a recruitment agency displays the REC logo, it's a sign of quality. It demonstrates that they have passed the REC Compliance Test and adhere to their Code of Professional Practice. We’re also a member of Stronger Together, which is a business-led initiative working hard to reduce modern slavery particularly forced labour, labour trafficking and any exploitation of workers. Finally, integrity means supporting the personal and professional development of our teams. We are working towards Investors In People accreditation which will help us to provide training to help make sure our staff are happy and fulfilled.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
A full-time role will be offered upon completion of the apprenticeship.
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