The Role

This role is a great opportunity for someone who enjoys HR administration and payroll, working within a busy HR Shared Services environment. Reporting to the HR Shared Services Manager, you will be responsible for processing payroll accurately and on time, supporting employee lifecycle administration, responding to payroll and HR queries, maintaining HR records and reports, and working closely with managers and external providers to deliver a high-quality HR service. The position also offers the chance to contribute to process improvements that enhance the efficiency and effectiveness of the HR Hub.

Responsibilities

• Deliver accurate and timely payroll processing across allocated payrolls using our HR & Payroll system and managed payroll provider, Moorepay.
• Provide a professional HR shared service, supporting activities such as new starter documentation, employee changes, payroll administration and HR data reporting.
• Act as a first point of contact for employee and manager queries relating to payroll, benefits and HR administration.
• Support continuous improvement initiatives that enhance service quality, efficiency and consistency across the HR Hub.
• Build effective relationships with internal stakeholders, managers and external providers to ensure an excellent shared service experience.

Payroll Provisions

• Take ownership of allocated payrolls, completing all payroll activities, including lockdown and clearance, in line with agreed monthly payroll schedules.
• Calculate and process payments including sick pay, holiday pay, statutory payments, joiners, leavers and other ad hoc payroll transactions.
• Produce and review monthly payroll reports to support payroll validation, authorisation and sign-off processes.
• Provide payroll calculations, pay breakdowns and guidance to employees and managers as required.
• Issue P45s and final payslips for leavers within agreed timescales.
• Lead payroll governance activities, including payroll sign-off meetings, data validation checks and post-payroll query analysis.
• Develop strong working relationships with Moorepay and promote effective use of employee and manager self-service functionality.
• Maintain a strong understanding of Moorepay, supporting system enhancements, process improvements and the development of user guidance.