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HR Services Administrator
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Job Description
The Role
As an HR Services Administrator, you will play a key part in keeping our employee lifecycle running smoothly from day one. You’ll make a real difference by ensuring accurate employee records, delivering seamless administration, and serving as a trusted point of contact for our employees and line managers. Working closely with the wider HR, Payroll and Recruitment teams, you’ll be fully supported with all the training and guidance you need to hit the ground running and succeed in your role at NEXT.
What You'll Take On
- Manage end-to-end recruitment admin, from generating offer letters and processing new starters to conducting background and Right to Work checks.
- Handle key employee lifecycle administration, including contract changes, family leave paperwork, reference requests, and leaver details.
- Maintain accurate records on our HR system (NEP), processing updates to job roles, absences, and personal details while running regular reports to ensure data integrity.
- Act as a first point of contact for employee queries via the HR mailbox and phone lines, providing clear guidance on company policies, terms and conditions, and pay processes.
- Support payroll and compliance activities, ensuring key monthly payments are processed on time and conducting necessary Visa and Sharecode checks.
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What You'll Bring
- Previous experience in an HR administration or customer service environment, with a strong focus on helping others.
- Advanced skills in Google Applications and a natural comfort with learning and navigating HR systems.
- Exceptional attention to detail and strong organisation skills, with the ability to manage changing priorities in a fast-paced environment.
- A collaborative team player who communicates clearly, acts with honesty, and uses initiative to solve problems.
- A privacy-conscious mindset with an understanding of GDPR guidelines and handling sensitive data discreetly
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy online from over 80 countries around the world! So we’ve gone global!
About The Team
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
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Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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