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About the Role
As part of the HR Shared Services Team, the HR Services Coordinator will deliver first-line support and day-to-day activities for the HR Team. The individual will respond to employee enquiries and leadership requests.
Responsibilities
- Provide administrative support to the (UK) HR Team
- Maintain accurate and current electronic personnel files and documentation in compliance with applicable legal requirements, Company policies, and country-specific legislation
- Partner with the HR Business Partners and HR Centres of Expertise to support the delivery of the HR Target Operating Model
- Assist with onboarding by preparing:
- Contracts/offer letters
- New joiner documentation
- Background screening
- Country-specific processes
- Coordinate and deliver new hire orientation/onboarding activities
- Assist with assigning and follow-up of mandatory training through Enstar’s Learning Management System
- Provide first-line support and escalation for HR systems
- Process changes to employee records within Enstar’s HRIS, including:
- New joiners
- Job changes
- Leavers
- Prepare employee change and termination paperwork, notifications, and change forms
- Answer frequently asked questions from employees concerning HR processes
- Support inquiries and requests related to the HR department
- Continuously remain up to date on global HR practices
- Assist with HR projects, including but not limited to:
- HR data audits
- New policy and program development
- All other duties as required
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Key Requirements & Qualities
Skills & Experience
- Self-directed individual with initiative, analytical and problem-solving skills
- Customer focus, collaboration, and teamwork
- Key skills: Listening, prioritisation, delivering accurate and speedy results
- Ability to exercise practical judgment, sensitivity, and adaptability to changing needs
- Capacity to work in a fast-paced organisation, managing multiple projects simultaneously
- Ability to work as part of a wider team and independently
- Strong proficiency in Microsoft Office
- Outlook, Word, PowerPoint, Excel
- Experience using HR & Payroll platforms
- Initial experience gained within a HR department
- Supporting systems for users
- Involvement in system development or enhancement
- Proven ability in creating management information for the business
Who We Are
Enstar is a trusted global reinsurance group, the leading provider of retrospective solutions with specialist underwriting capabilities. We help clients:
- Manage risk
- Unlock capital
- Create financial freedom to grow
With operations across major global insurance hubs, we empower near 800 talented professionals to deliver expertise and fresh thinking to some of our industry’s biggest challenges.
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🌐 Enstar Group's website 💼 Find careers at Enstar | Our LinkedIn page
Why Work With Us?
At Enstar, learning and development are central to our employees’ career success. We offer:
Career Growth & Development
✅ Professional Qualifications and Study Support – Funding for qualifications aligned with role and career growth ✅ Training, Conferences & Seminars – Access to industry programmes and ongoing professional development
Digital Learning Hub
📚 LinkedIn Learning – Personalised self-served courses: videos, ebooks, audiobooks to build skills
Health & Wellbeing
💡 Support focuses on physical, mental, and financial wellbeing, with:
- Supportive teams
- Inspiring work environments
- Commitment to positive impact to communities and the environment
Inclusivity
Enstar is an equal-opportunity employer, committed to fostering an inclusive culture. We don’t discriminate on the basis of:
- Age
- Physical/mental disability
- Gender reassignment
- Marriage/civil partnership status
- Pregnancy/carer status
- Race (colour, nationality, ethnic/origin)
- Religion/belief
- Sex/sexual orientation
Accessibility: If you require a reasonable accommodation during applying due to a disability, please contact your Enstar Recruitment Partner.
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