gategroup
HR Shared Services Team Leader
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About the Role
Leading a team of HR Administrators, you'll oversee end-to-end HR administration across the full employee lifecycle. From hiring and contract amendments to pay reviews, family leave, and benefits. You'll ensure enquiries are resolved promptly and accurately, drive continuous improvement, and act as a trusted deputy, taking the reins in the HRSS Manager's absence.
Beyond the day-to-day, you'll support HR projects and system enhancements (we use Workday), produce management reporting, and ensure compliance with employment legislation and GDPR.
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What We're Looking For
- A strong background in HR administration, with sound knowledge of the employee lifecycle
- Proven team leadership experience, ideally within HR Shared Services or HR Operations
- A dependable, professional approach - calm under pressure, meticulous with detail, and discreet with sensitive information
- A good understanding of UK employment legislation
- Confidence with HR systems (Workday desirable) and Microsoft Office
A CIPD qualification is desirable but not essential - relevant experience and the right approach matter most.
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Why Join Us
This is a role with genuine responsibility and visibility. You'll shape how HR shared services are delivered across the business, contribute to transformation projects and system improvements, and develop your career within a supportive team all with the stability of regular Monday-to-Friday hours.
If you're an organised, reliable leader who takes pride in delivering an exceptional HR service, we'd like to hear from you.
Apply today.
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