Serco Plc
HSEQ Manager

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HSEQ Manager
Home-based in the South of England
Full Time, 12 Month Fixed Term Contract
Band 4 / £40,000-£55,000 (dependent on experience)
At Serco, we’re looking for an experienced HSEQ Manager to join our Citizen Services – Local & Devolved business. This is an opportunity to play a key role in ensuring our services are delivered safely, responsibly and to the highest standards of quality and compliance.
Supporting a portfolio of contracts across the South of England, you’ll provide professional Health, Safety, Environment and Quality (HSEQ) guidance, helping operational teams manage risk, meet regulatory requirements and continually improve performance.
You’ll work closely with Contract and Operations Managers, site teams and senior stakeholders across a diverse range of services, including facilities management, leisure, environmental services, waste management, street cleansing and grounds maintenance.
As part of this you’ll:
- Provide professional HSEQ advice, guidance and support to allocated contracts, acting as the key point of contact for HSEQ matters.
- Support the delivery of the Citizen Services – Local & Devolved HSEQ strategy, ensuring effective processes and action plans are in place at contract level.
- Monitor HSEQ performance, KPIs and objectives, identifying areas for improvement and supporting teams to close out actions effectively.
- Conduct site inspections, audits and engagement activities to assess compliance and identify opportunities for improvement.
- Review working procedures, risk assessments and management systems, supporting their effective implementation across contracts.
- Support the management and investigation of incidents, accidents and other HSEQ information, ensuring accurate and timely reporting.
- Provide advice across a broad range of operational environments, including leisure facilities, waste management, street cleansing, grounds maintenance and facilities management.
- Produce HSEQ performance reports and provide insight to contract and operational leadership teams.
- Support HSEQ campaigns, initiatives and improvement programmes across the business.
- Build strong relationships with operational teams, using your expertise and influence to promote a positive and proactive HSEQ culture.
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What you’ll need to do the role:
- NEBOSH General Certificate or equivalent qualification.
- Experience working in an operational HSEQ role, ideally within facilities management, leisure, environmental services or a similar service-led environment.
- Strong knowledge of UK health and safety and environmental legislation, with the ability to apply this practically in an operational setting.
- Experience of working with, implementing or improving management systems and a good understanding of ISO standards and assessment processes.
- Experience of conducting audits, inspections and compliance assessments, with recognised auditing or compliance skills.
- Strong communication and influencing skills, with the ability to build trusted relationships across all levels of an organisation.
- The ability to manage competing priorities and workloads, making decisions based on risk and business needs.
- A collaborative approach and the ability to work effectively as part of a team, while also being confident working independently and taking accountability for decisions.
- A full, clean driving licence and the ability to travel regularly across the South of England and wider UK as required.
- Flexibility to work occasional out-of-hours when required to support contracts operating 24/7 services.
Why Serco:
Meaningful and vital work: In this position, your work will make a real difference, helping to ensure essential public services are delivered safely, responsibly and to a high standard.
You’ll gain a world of opportunity working for a globally operating business delivering essential services across five vital sectors. Personal growth, achievement and development won’t be hard to find. You’ll also work with great people in a highly motivated and supportive environment where no two days are the same.
What we offer:


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- Flexible working considered
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form. Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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