Care Quality Commission
HSSC Inspector - London
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Grade B - £42,044 (National Framework) or £47,900 (London Framework - if you are London office based or homebased and live within the boundary of the M25). There is also an additional homeworking allowance of £600 per annum for those working from home.
Contracted Hours: Full time 37 hours per week
Contract Type: Permanent
Location: We’re currently accepting applications from candidates based in the Greater London area of England. If you live outside of the Greater London area we're unable to progress your application on this occasion.
Closing date: Tuesday 22 September 2026 at 11:59pm
Internal applicants must obtain written confirmation from their line manager, granting permission to be released from their current role, before applying for this opportunity.
Make a difference
Every role at CQC contributes to our mission. If you’re looking for a new role in Operations that gives a true sense of meaning and purpose, then you’ve found it!
Picture this
You’re out visiting a hospital service, speaking with staff and patients, and reviewing evidence to understand what’s working well and where care can improve. Your work helps shape real change across services in London.
The role
As a Hospitals, Secondary and Specialist Care Inspector in Operations, you will:
- Lead inspections of NHS or independent hospital services, identifying risks and helping teams take action to improve patient safety.
- Review concerns raised by patients, families or staff, working with partners to decide what action is needed to protect people using services.
- Work closely with system partners, commissioners, and stakeholders to share intelligence and coordinate action that drives improvement in safety and quality across services.
You’ll play an important part in delivering our mission. In this role, you’ll:
- Lead inspections and assessments: Plan and carry out on-site inspections and off-site reviews, gathering evidence to assess the quality and safety of services.
- Identify and respond to risk: Review information from a range of sources, spot emerging concerns, and take action where standards are not met.
- Work with partners and share insights: Collaborate with colleagues, providers, and partners to build a clear picture of care quality and support improvement across services.
Show us
We will be looking for specific skills, knowledge and experience in your application form:
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- Relevant professional experience within healthcare settings (such as NHS or independent hospital services), including leadership, management, clinical, governance, quality improvement or oversight responsibilities, with clear examples of assessing quality, safety, or improving services.
- Experience using data, feedback and evidence from different sources to assess risk, make informed decisions, identify concerns, prioritise actions and recommend improvements, taking responsibility for outcomes.
- Experience leading or contributing to quality improvement and working collaboratively with teams, professionals, people who use services and partner organisations, with experience handling sensitive situations and producing clear, evidence-based reports and recommendations.
We are currently accepting applications from candidates who can work and travel across Greater London.
Join us and help CQC shape the future of health and care.
Compliance
To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.
Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description
If you’d like an informal chat about the role contact: Mark Heath, Operations Manager - mark.heath1@cqc.org.uk.
For general enquiries, please email recruitment@cqc.org.uk.
The Benefits
We offer a wide range of benefits, including:
- Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
- Training and development opportunities.
- Wellbeing initiatives, such as gym discounts and meditation.
- NHS pension scheme, with around 23.7% employer contribution.
- Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
Please see our benefits page for the full list.
Equity for all
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:
- Age
- Sex
- Gender identity or expression
- Sexual orientation
- Religion or belief
- Ethnicity
- Disability
Values and vision
We are guided by our core values, which shape our work and our culture.
- Excellence – being a high-performing organisation.
- Caring – treating everyone with dignity and respect.
- Integrity – doing the right thing.
- Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.
A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:
- AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
- Spell-checking and condensing word counts are great ways to use AI effectively.
- Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
- Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.
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