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Company Description
Zentrivas is an AI-powered career platform that streamlines and automates the job search process for professionals across all backgrounds. The platform transforms a single uploaded resume into an editable professional profile, enabling users to generate application-ready, ATS-optimized resumes in minutes. Zentrivas offers intelligent job search with advanced filters, including time-based options that help candidates become early applicants and increase visibility with recruiters. With features such as ATS scoring, automated and tailored application workflows, Kanban-style career management, and a configurable Scheduler, Zentrivas unifies resume optimization, job discovery, application automation, and career tracking into one comprehensive solution.
Role Description
The Hub Officer is a full-time, on-site role based in Greater London, responsible for coordinating daily operations within the local Zentrivas hub. This position oversees the flow of information and activities, ensuring that users and partners receive timely support, guidance, and updates about the platform’s services and features.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Day-to-Day Tasks
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Managing inquiries
- Maintaining organized records of user interactions
- Supporting onboarding and training sessions
- Collaborating with internal teams to escalate technical or service-related issues
Additional Responsibilities
- Monitoring local performance metrics
- Preparing concise reports
- Contributing to continuous process improvement to enhance the overall hub experience
- Supporting outreach initiatives
- Representing Zentrivas in local engagements to promote the platform and strengthen community relationships
Qualifications
- Strong organizational and coordination skills, including experience managing daily operational workflows and maintaining accurate records.
- Excellent communication and interpersonal skills, with the ability to provide clear, empathetic support to users and collaborate effectively with internal teams.
- Competence with office productivity tools and basic familiarity with digital platforms or SaaS products; comfort learning and explaining technology-focused services.
- Problem-solving and analytical abilities, including monitoring metrics, preparing concise reports, and identifying opportunities for process improvement.
- Ability to work on-site in Greater London full time, demonstrating reliability, accountability, and attention to detail in a hub environment.
- Previous experience in customer service, operations, administration, or community-focused roles is beneficial.
- Relevant education or training in business administration, operations management, or a related field is an asset, though equivalent experience is also valued.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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