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HubSpot CRM Specialist - Project-Based Role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a HubSpot CRM Specialist based in United Kingdom.
This project-based role is ideal for a HubSpot specialist who combines technical execution with strong CRM and digital experience.
You will lead the migration of an existing SaaS marketing website into HubSpot CMS, ensuring a seamless and scalable transition. The role also covers SEO, UX/UI, CRM configuration, automation, and integration across multiple HubSpot Hubs. A key priority will be migrating customer support operations from Freshdesk to HubSpot Service Hub Pro.
You will work across website architecture, ticketing workflows, knowledge bases, live chat, and data flows. The position offers the opportunity to influence platform strategy while delivering hands-on improvements in a fast-moving environment.
The initial project is expected to take 2–4 weeks, with potential for continued collaboration based on performance and future needs.
Accountabilities
- Lead the migration of an approximately 15-page marketing website to HubSpot CMS, ensuring clean implementation, responsive design, strong performance, and a scalable structure.
- Rebuild website architecture, content, forms, and related functionality within HubSpot while identifying opportunities to improve the overall UX/UI.
- Implement SEO best practices throughout the migration, including URL mapping and 301 redirects, meta tags, alt text, structured data, content formatting, keyword preservation, sitemap submission, and robots.txt configuration.
- Configure SEO tools and integrations within HubSpot, including Google Search Console, analytics, and available SEO recommendations, while monitoring post-migration performance and identifying opportunities for improvement.
- Configure and optimize HubSpot capabilities across Marketing, Sales, and Service Hubs in alignment with business requirements and operational goals.
- Lead the migration from Freshdesk to HubSpot Service Hub Pro, including ticket pipelines, workflows and automation, knowledge base configuration, live chat, and related support processes.
- Integrate CRM functionality and automation to ensure reliable data flows, efficient workflows, and a user-friendly experience across the platform.
- Provide strategic recommendations, technical documentation, and best-practice guidance to establish a maintainable and scalable HubSpot environment.
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Requirements
- Demonstrated experience migrating websites to HubSpot CMS, with a portfolio or examples of relevant projects available for review.
- Strong practical knowledge of HubSpot CMS and the Marketing, Sales, and particularly Service Hub Pro ecosystems.
- Experience migrating customer support platforms such as Freshdesk or similar solutions into HubSpot Service Hub is highly desirable.
- Strong front-end development skills, including HTML, CSS, and HubL, combined with a solid understanding of UX/UI best practices.
- Experience with CRM configuration, automation, integrations, and data management within HubSpot.
- Good understanding of technical and on-page SEO requirements involved in website migrations and post-launch optimization.
- Excellent communication and stakeholder management skills, with the ability to translate business requirements into practical technical solutions.
- Strong problem-solving, organization, and documentation skills, with attention to scalability and long-term maintainability.
- Experience working with SaaS businesses or startups is a plus.
- Ability to work independently, manage project priorities, and deliver effectively within a fast-moving, project-based environment.
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Benefits
- Project-based contract with an initial estimated duration of 2–4 weeks.
- Potential for continued collaboration and additional HubSpot projects based on performance and future business needs.
- Opportunity to work across HubSpot CMS, Marketing, Sales, and Service Hub environments.
- Hands-on ownership of a significant website and customer-support platform migration.
- Opportunity to provide strategic input into CRM architecture, automation, SEO, and scalable platform practices.
- Flexible remote working environment.
- Compensation to be determined based on the project and engagement scope.
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We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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