Arborvitae Care Services
Human Resources Advisor
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About Arborvitae Care Services (ACS):
We provide social care services for children and young people aged 8-17. At Arborvitae Care, we know the work we do truly changes the lives of the young people in our care. We are passionate about creating an inclusive, supportive, and values-driven working environment. Our core values Growth, Integrity, Community, Protect, and Inspire guide everything we do. You’ll be joining a friendly and growing team where your ideas and contributions will be genuinely valued.
Job Purpose:
Are you a confident and proactive HR professional looking to make a real impact? Join Arborvitae Care and play a key role in shaping a positive, consistent, and compliant working environment. We’re looking for an experienced HR Advisor to support our managers and teams with expert guidance across a wide range of HR matters, from employee relations to policy implementation and people-focused projects.
About the Role:
As our HR Advisor, you’ll be instrumental in supporting the delivery of Arborvitae Care’s HR strategy. You’ll partner with managers across the organisation to provide timely, customer-focused advice, helping to navigate complex employee issues while supporting positive people management practices.
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This is a varied and hands-on role where no two days are the same, perfect for someone who enjoys working collaboratively, influencing change, and driving HR best practice in a values-led environment.
Key Responsibilities:
- Provide high-quality, solution-focused HR advice to managers on complex and sensitive employee relations issues.
- Coach and support line managers in applying HR policies and best practices with confidence.
- Support disciplinary, grievance, absence management, and other employee casework, including investigations and hearings.
- Deliver training and upskilling to managers, empowering them to manage their teams effectively.
- Build strong working relationships across the business to understand team needs and provide tailored HR support.
- Collaborate with the wider HR team to roll out initiatives, drive change, and embed organisational values.
- Maintain accurate HR records and support the monitoring of HR trends, risks, and opportunities for improvement.
- Contribute to the development and review of HR policies and ensure ongoing legal compliance.
- Champion a proactive, consistent, and employee-focused HR service at all times.
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Person Specification:
Essential Skills & Experience:
- CIPD Level 3 or above, desired but not essential
- Previous experience as an HR Advisor or HR Officer in a busy, generalist HR environment.
- Strong understanding of employment law and HR best practices.
- Proven ability to resolve employee relations issues confidently and effectively.
- Excellent communication skills both written and verbal with a tactful, professional approach.
- Analytical and problem-solving mindset with great attention to detail.
- Able to manage multiple priorities in a fast-paced, growing organisation.
- Confident working with stakeholders at all levels and handling confidential information.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
- Adaptable, collaborative, and committed to personal and professional development.
Benefits:
- Enhanced holiday scheme, increasing with service
- Birthday Day Off
- NHS Cash Plan Top up
- Life Assurance X3
- Free Blue Light Card
- Access to industry leading training
- Clear, career progression plan with our “Roots to Growth” scheme
- Supportive Leadership Team
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