North West Ambulance Service NHS Trust
Human Resources Advisor
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HR Business Partnering Team
HR Advisor – Attendance Improvement
Base: TBC
Salary: Band 6
Contract: FTC 12 months
Hours: Full time – 37.5
This is an exciting opportunity to join the HR Business Partnering Team as an HR Advisor within the Attendance Improvement Team. The role will support the Trust’s continued focus on improving attendance, strengthening workforce assurance and supporting managers to apply sickness absence processes consistently and confidently.
This is a varied HR Advisor role with a strong focus on project delivery, data analysis, process improvement, manager coaching, and formal training. Alongside the attendance improvement work, the postholder will support wider HR assurance activity including workforce data analysis, WRES/WDES reporting, Subject Access Requests, Freedom of Information requests, and process audits.
The successful candidate will support a broad programme of attendance improvement and HR assurance work, including:
- Analysing workforce data to identify sickness absence trends, areas requiring targeted support, and opportunities for improvement.
- Working with operational teams to develop local improvement plans, review processes, and support consistent application of the sickness absence policy.
- Delivering coaching, guidance, and training to managers on sickness absence management, including complex case support.
- Developing reporting tools, audits, and assurance processes to strengthen case management and improve outcomes.
- Working with occupational health and other stakeholders to understand referral themes and recommend targeted support.
- Supporting wider HR assurance activity, including WRES/WDES analysis, Freedom of Information requests, and Subject Access Request processes.
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We are looking for a motivated and proactive HR professional with a relevant CIPD qualification or equivalent experience, alongside good knowledge of sickness absence management and wider HR employment practices.
In return, you will join a supportive and experienced HR Business Partnering Team, with opportunities to develop your skills in attendance improvement, workforce assurance, data analysis, and project delivery. You will have access to a flexible hybrid working model and the opportunity to contribute to meaningful improvements across the Trust.
About North West Ambulance Service NHS Trust
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North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Contact Information
For further details / informal visits contact:
- Name: Becky Hunter
- Job title: Strategic HR Business Partner
- Email address: becky.hunter@nwas.nhs.uk
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