SYNLAB UK & Ireland
Human Resources Advisor
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Human Resources Advisor - Synnovis, a business within SYNLAB UK&I
6 Month FTC, London SE1
Job Overview
At Synnovis, people are at the heart of everything we do. We're looking for an experienced HR Advisor to join our HR Advisory Team and help deliver a high-quality people service that supports exceptional healthcare outcomes.
As a trusted advisor, you will provide expert HR guidance to managers and employees across the organisation, supporting a wide range of employee relations and people management matters. You will play a vital role in ensuring our policies, procedures, and employment practices are applied consistently and effectively.
Our hybrid working approach means you'll divide your time between our headquarters, hospital locations, and home. You'll be confident using Microsoft Teams and telephone to deliver advice remotely while developing strong, professional relationships with stakeholders across the business.
You will work in close partnership with HR Business Partners and collaborate with colleagues across Recruitment, HR Administration, Learning & Development, Training, and Legal to ensure a seamless employee experience from start to finish.
Join us and become part of a forward-thinking organisation committed to supporting its people while delivering world-class scientific healthcare services.
Why Join Us?
- Hybrid and flexible working arrangements.
- Opportunity to work in a fast-paced healthcare environment.
- Collaborative and supportive HR team.
- Meaningful work that contributes to improving patient services.
Key Role Responsibilities
You will provide a professional, responsive and customer-focused HR advisory service to managers and employees across Synnovis. You will deliver pragmatic and commercially focused HR advice on a broad range of people matters, ensuring consistency, compliance and best practice across the organisation.
What you will do
- Provide a comprehensive HR advisory service both remotely and on a face-to-face basis to approximately 2000 managers and employees, based across 4 main London locations, as well as our Orpington and Harefield hospital sites.
- Respond to enquiries relating to employees on Synnovis and TUPE terms and conditions of employment and a broad range of HR and employee relations issues including sickness absence, discipline, grievance, probation and equal opportunities.
- Participate in employee relations case management and provide support to the Senior HRBP, HRBP’s and Operational Service Directors and/or lead on case management where appropriate including the organisation of meetings, hearings, panels and related supply of information and the production of agreed minutes as required.
- Maintain the HR Advisory Mailbox, HR Service Desk on ServiceNow and case management tracker.
- Advise managers and employees on the application of Synnovis HR policies and procedures, ensuring compliance with company policies and legislative requirements and the application of best employment practices.
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Key Responsibilities
- To advise those with people management responsibilities on routine enquiries relating to terms and conditions of employment, including a broad range of HR and employee relations issues including sickness absence, discipline, grievances and employee development, the performance planning and review process, pay review process and equal opportunities with the aim of reaching reasonable conclusions using the relevant organisational policies & procedures.
- To be responsible for advising and supporting managers and employees in the effective management of employee performance issues.
- To be responsible for advising and supporting managers in the effective management of employee absence/sickness issues ensuring that relevant policy and procedures consistently are followed.
- To support and contribute to the drafting, formulation and implementation of Synnovis HR policies and procedures as required.
- In association with HR colleagues, to undertake HR administration tasks, including changes to terms and conditions of employment, staff movements, leavers, maternity, reporting to payroll providers and collating reports as requested.
- To regularly brief the Senior HRBP and HRBP’s on developments and areas of concern to ensure that additional support or interventions may be identified and applied or needs to be escalated.
- To liaise with HR colleagues in producing HR and workforce reports as required, analysing data and responding appropriately to indicators identified.
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Essential Criteria
- Associate membership of CIPD
- Educated to GCSE standard with A-C attained in Maths and English, or equivalent
- Proven HR Advisory experience
- Experience of contribution to the delivery of projects and interventions
- Substantial experience of Employee Relation case management within an HR environment, providing advice on a wide range of employee relations and employee development issues.
- Experience in managing complex and sensitive employment relations issues to Tribunal level
- Experience of working with confidential, sensitive data
- Experience of contribution to the delivery of projects and interventions.
- Key stakeholder management with ability to influence and build relationships with managers and staff
- Solutions orientated with the ability to problem solve and identify new and improved ways of working
- Ability to prioritise own workload, manage projects and solve problems to meet deadlines, with minimal supervision
- Ability to manage conflict effectively and overcome resistance
- Ability to work under pressure, use own initiative and recognise own limitations
- Excellent IT skills with good experience of MS Office Suite particularly Word & Excel
About Synnovis
Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.
The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.
The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.
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