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Human Resources Apprentice
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Launch your HR career with one of the UK's leading packaging businesses.
Based at our Coventry Head Office, you'll gain hands-on experience across HR, recruitment and people administration while completing a Level 3 HR Apprenticeship with CIPD accreditation. Full training, mentoring and genuine long-term career opportunities included.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
CITY SKILLS LIMITED
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media e.g. phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
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Training will be held in the workplace, via virtual learning delivery with the allocated provider.
- Frequency of one-to-one catch ups every fortnight and allocated training sessions monthly
- Training will be delivered by the provider as mentioned above virtually, but accompanied by close on-the-job training by our local team and the HR Manager who you will report to
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About Us
We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.
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With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and stretch you, but it will also provide outstanding opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to genuine job satisfaction at every stage of their career.
We provide competitive pay alongside flexible benefits that help your rewards package go further. Our business values commitment, teamwork, adaptability and a genuine desire to learn - so if you're looking to build a long-term career, we'd love to hear from you.
https://macfarlanepackaging.com (opens in new tab)
Benefits
Alongside a competitive starting salary, you'll enjoy a great range of benefits including 25 days' holiday (rising with service), bank holidays, pension, holiday purchase scheme, free parking, wellbeing support, retail discounts, healthcare options, enhanced family-friendly policies, long service awards, EE discounts, eye care support and a generous referral scheme.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Whilst we cannot promise a permanent contract upon completion, this is our intention for the right candidate. We have a strong track record of welcoming HR apprentices at head office into our HR team on a long-term basis, whereby others have progressed into HR Advisors and the like.
Contact
The contact for this apprenticeship is:
CITY SKILLS LIMITED
The reference code for this apprenticeship is VAC2000045484.
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