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Human Resources Apprentice

Sheffield
£15.4k/yr
Posted 1 day ago
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Human Resources Apprentice

South Yorkshire Fire & Rescue
South Yorkshire (S1 3FG)
Closes in 11 days (Monday 12 October 2026 at 11:59pm)
Posted on 30 September 2026

Summary

The Human Resources Apprentice will contribute to the delivery of an effective and efficient HR systems & administration support service to the SYFR People Services Function while undertaking learning and development towards successful completion of the HR Support Level 3 Apprentice Standard (including CIPD Level 3 Diploma in HR Practice).

Wage £15,434 a year
Minimum wage rates (opens in new tab)
The current government rate for apprenticeships is £8.00 per hour in their first year. Rising to minimum wage for their age after year 1:
• £12.71 (aged 21 and over)
• £10.85 (aged 18 to 20)

Training

Training course HR support (level 3)
Hours Monday - Friday, between the hours of 8.00am and 6.00pm. 37 hours a week
Start date Monday 14 December 2026
Duration 1 year 6 months
Positions available 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

MAIN RESPONSIBILITIES:

  • To provide support to the People Services Function in an assistant capacity in relation to areas such as recruitment and selection, employee relations, learning and development and culture and engagement. This will include a specific focus on activity relating to recruitment and selection.
  • Provide administrative support, including the operation of all office and administrative systems in accordance with SYFR’s People procedures, such as processing incoming/outgoing post and answering telephone calls.
  • Carry out filing, photocopying, scanning, faxing, binding, materials collation and any other basic administration duties to support the work of the People Services Function.
  • Carry out typing and word processing activity.
  • Undertake the logging, raising and monitoring of purchase orders and other order requirements of the People Services Function using relevant systems.
  • Administer HR records, filing systems and reference materials.
  • Operate all office systems as appropriate, including the input and retrieval of information, the collation of statistics and the interrogation of data and records.
  • The post holder may be required to provide basic reports and information.
  • Accurately, effectively and efficiently maintain spreadsheets, databases and other electronic documents in accordance with functional and organisational procedures, guidelines and expectations.
  • Organise and minute meetings (as required) in the appropriate set format and with a high attention to detail and accuracy.
  • Support the organising of conferences and other events including participation in People Services run events such as the running of examination and assessment centres.
  • Provide cover for other People Services administration staff as required.
  • Have responsibility for the ordering, maintenance and monitoring of stationary and other materials used within the function.
  • Comply at all times with the SYFR Employee Code of Conduct and the Core Code of Ethics for Fire and Rescue Services in addition to adopting a conscientious approach to timekeeping and attendance.
  • Practice and promote SYFR’s Equality, Diversity & Inclusion and Health & Safety Policies and to conduct oneself in a professional manner that is consistent with SYFR’s core behaviours and values at all times.
  • Fully participate in SYFR’s Personal Review process according to the responsibilities of the role.
  • Successfully complete any training and development required for the role. This will include proactive attendance at all education events, tutor sessions and assessments as required to successfully meet the requirements of the HR Support Level 3 Apprentice Standard (and any Functional Skills or GCSEs as required).
  • Be responsible for the accurate and appropriate processing of any and all data, ensuring compliance with the General Data Protection Regulation and internal associated organisational policies and procedures around data protection.
  • Carry out other such duties within the department as from time to time may be required, which are commensurate with the apprentice role.

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Where you'll work

Eyre Street
Sheffield
South Yorkshire
S1 3FG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider SHEFFIELD COLLEGE, THE
Training course HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

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Training schedule
Venue: The Sheffield College, City Campus, Granville Road, Sheffield, S2 2RL.
Attendance: 1 day per week.

Requirements

Essential qualifications
GCSE in: English and Maths (grade A* - C/9-4/or equivalent)

Share if you have other relevant qualifications and industry experience.
The apprenticeship can be adjusted to reflect what you already know.

Skills
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Initiative
Non judgemental

Other requirements
Willingness to travel to and between the base locations for the role (via own or public transport).

About this employer

We provide a service to the public, with the aim of keeping South Yorkshire Safer & Stronger.
https://www.syfire.gov.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To be discussed/agreed as appropriate.

Ask a question

The contact for this apprenticeship is:
SHEFFIELD COLLEGE, THE

The reference code for this apprenticeship is VAC2000056075.

Apply now

Closes in 11 days (Monday 12 October 2026 at 11:59pm)
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Skills

communication
identify digital competence gaps
attend to detail
work in an organised manner
customer service
teamwork principles
show initiative
keep an open mind
job market offers
apply company policies
manage payroll reports
support managers
hire human resources
assess character
use communication techniques
observe confidentiality
maintain professional administration
fix meetings
write work-related reports
administer appointments

Location

Eyre St, Sheffield City Centre, Sheffield S1 3FG, UK

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