Human Resources Apprenticeship Programme

HOWDEN UK GROUP LIMITED

Milton Keynes (MK9 1AU)

Closes on Friday 13 November 2026
Posted on 9 October 2026

Summary

Our Human Resources (HR) team helps make Howden a great place to work by supporting colleagues throughout their careers. As an apprentice, you'll work alongside HR professionals, support important projects and learn how we help employees, managers and teams succeed through advice, development and people-focused initiatives.

Wage £23,000 a year
Minimum wage rates (opens in new tab)
Training course HR support (level 3)
Hours Monday to Friday, 9.00am to 5:30pm. 37 hours 30 minutes a week
Start date Monday 13 September 2027
Duration 1 year 6 months
Positions available 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Gain broad experience across HR whilst supporting our HR Advisory team and HR Employee Services team.
• Support colleagues by responding to HR queries and helping maintain accurate employee records.
• Learn how HR processes work by supporting new joiner onboarding and understanding how we support employees throughout their careers.
• Develop your HR knowledge by shadowing experienced HR Advisors and learn how they deal with employee-related cases from start to finish.
• Build confidence communicating with stakeholders by supporting managers and employees with day-to-day queries and requests.
• Assist with gathering and analysing HR data, helping the team produce regular reports and insights for the business.
• Support our team by helping to maintain up-to-date and accurate HR records.

Where you'll work

201-249 Avebury Boulevard
Milton Keynes MK9 1AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider BPP PROFESSIONAL EDUCATION LIMITED
Training course HR support (level 3)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.