Birmingham Hospice
Human Resources Business Partner
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Company Description
Birmingham Hospice is the primary provider of adult hospice care in Birmingham, delivering expert palliative and end-of-life care in hospice sites, in the community, and in patients’ homes. The hospice is dedicated to improving quality of life for people with life-limiting illnesses and to supporting their families and loved ones. With an average of around 670 patients in its care each day, Birmingham Hospice serves people from all communities and aims to help each person access the care of their choice at the end of life. The organization is only partly funded by the NHS and government, and expects it will cost around £19 million to run its services this year, with 42% of that needing to be raised through fundraising, retail income, and voluntary donations. This is an opportunity to contribute to a mission-driven organization that prioritizes compassionate, person-centered care.
Role Description
The Human Resources Business Partner is an on-site role based in Birmingham, supporting leaders and teams across the hospice to deliver high-quality, patient-focused services. This role involves acting as a strategic partner to managers, providing guidance on workforce planning, employee relations, performance management, and change initiatives. Day-to-day responsibilities include:
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- Advising on HR policies and procedures
- Supporting recruitment and onboarding
- Coordinating learning and development activities
- Managing complex employee casework in a fair and consistent manner
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The Human Resources Business Partner will also:
- Analyze HR data
- Contribute to people-focused projects
- Help drive initiatives that enhance staff engagement, wellbeing, and retention
Collaboration with clinical and non-clinical teams is essential to ensure HR practices are aligned with the hospice’s values and regulatory requirements.
Qualifications
- Demonstrated experience in Human Resources Business Partnering or similar HR advisory roles, including employee relations and performance management.
- Strong knowledge of HR policies, UK employment law, and best-practice people management within health or social care settings is highly beneficial.
- Proficiency in HR systems and data analysis, with the ability to use metrics to inform decisions and support workforce planning.
- Excellent communication, negotiation, and influencing skills, with the ability to build trusted relationships at all levels of the organization.
- Proven ability to manage sensitive and complex situations with discretion, empathy, and fairness, reflecting the hospice’s values.
- Experience supporting recruitment, onboarding, and learning and development initiatives to strengthen organizational capability.
- Strong organizational and time-management skills, with the capacity to handle multiple priorities and deliver to deadlines.
- CIPD qualification (or working towards) and prior experience in a healthcare, charity, or similar mission-driven environment are advantageous.
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