Alfa Hotels
Human Resources Business Partner
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HR Business Partner
£47,500 per annum | Buckshaw Village, Chorley | Full-time, 37.5 hours per week
At the Alfa Holiday Group, our people are employee owners and as a HR Business Partner, you’ll help managers provide them with the support, leadership and opportunities they need to succeed.
At the Alfa Holiday Group, we are an Employee Owned business where our people are what matters. As a HR Business Partner, you’ll help managers provide Employee Owners with the support, leadership and opportunities they need to success.
We’re looking for an experienced HR generalist who combines sound judgement with a practical approach. If you enjoy building relationships, tackling complex people matters and turning ideas into meaningful actions, we’d love to hear from you.
About Alfa Holiday Group
We’re the UK’s only employee-owned travel group, with over 1,000 employee owners across Alfa Hotels, Alfa Coaches and our support teams. Our 25 seaside hotels and coach holiday operation share one purpose: delivering high-quality, memorable holidays.
As we continue to grow, this is an opportunity to make a visible contribution to our business and the people behind it.
Your role
Reporting to the People Services Director, you’ll partner with managers across your assigned operational and support functions, providing clear, commercially informed advice on all aspects of people management.
You’ll combine hands-on employee relations work with opportunities to improve how we recruit, develop and support our teams. You’ll also manage and develop a HR Assistant, supported by an established People Services team that works closely together.
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The role is predominantly based at our Head Office in Buckshaw Village, Chorley, with some travel across the UK. Working hours are primarily Monday to Friday, with a flexitime scheme in operation.
You’ll be responsible for:
- Building trusted relationships with managers and employee owners across your area.
- Advising on and managing employee relations cases, including absence, investigations, disciplinary matters and grievances.
- Supporting recruitment and selection, including high-volume recruitment.
- Coaching managers to handle people matters confidently and consistently.
- Supporting performance management, appraisals, training and development.
- Developing policies, processes and initiatives that improve engagement and wellbeing.
- Keeping policies and advice aligned with employment legislation and business needs.
- Coordinating people changes with payroll and senior managers.
- Contributing to wider HR projects and the development of our people strategy.
- Managing and developing your HR Assistant.
There is scope to develop the role further, reflecting the skills and experience you bring.
What you’ll bring
You’ll be an experienced HR generalist who can build trust, influence decisions and manage a varied workload with confidence.
We’re looking for:
- Strong knowledge of UK employment law and practical HR best practice.
- Experience managing complex employee relations cases.
- Clear communication skills and the confidence to advise and challenge constructively.
- Experience in high-volume recruitment and selection.
- The ability to coach operational managers in people management.
- Experience developing HR policies and procedures.
- Sound commercial judgement and a proactive approach to improving how things work.
- Resilience, emotional awareness and attention to detail.
- A CIPD Level 5 qualification or equivalent experience.
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Experience in hospitality, travel or tourism, an operational background, or payroll processing would also be welcome.
What you’ll receive
Alongside your £47,500 salary, you’ll benefit from:
- Twice-yearly employee ownership dividend payments, subject to the scheme’s rules and business performance circa (1,500 for 2025 FTE).
- An employee-owned structure that supports a long-term approach to our business and people.
- 30 days’ annual leave, including bank holidays.
- A flexi-time scheme.
- Support for your continuing development, including funding for relevant training.
- Competitive occupational sick pay.
- Discounts on our holidays and hotel stays.
- Access to the Health Assured employee assistance programme.
- Length-of-service rewards and recognition programmes.
- Annual salary reviews each April.
If you feel you have the necessary skills to be successful as a HR Business Partner within the Alfa Holiday Group, click ‘apply’ today. We’d love to hear from you!
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