Network Rail
Human Resources Business Partner Support [Employee Relations]

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Who We Are
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
About The Role
Do you want to develop a rewarding career in Employee Relations (ER)?
We're looking for an HR Business Partner Support [Employee Relations] to join our dedicated Employee Relations team. This is an exciting opportunity to gain hands-on experience in a specialist HR discipline, working alongside experienced ER Business Partners who will support your development every step of the way.
Whether you're looking to build on your existing HR experience or take the next step towards becoming an Employee Relations specialist, this role will provide invaluable exposure to complex casework, employment legislation, and strategic ER initiatives.
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Based at our London Blackfriars office, you'll be part of a collaborative HR community where learning, development, and professional growth are actively encouraged.
Your Experience And Skills
What you'll be doing
As a Key Member Of The Employee Relations Team, You'll Support Our ER Business Partners In Delivering Expert Advice And Guidance Across The Business. You'll
- Provide proactive Employee Relations support to ER Business Partners and local HR teams.
- Support the management of complex and high-risk ER cases by conducting research, gathering information, and preparing case documentation.
- Take accurate and confidential notes during investigations, disciplinary hearings, grievances, and other formal employee relations meetings.
- Assist with Employment Tribunal administration, including preparing documentation, coordinating meetings, and maintaining confidential records.
- Analyse ER data and prepare reports that support informed decision-making.
- Contribute to the continuous improvement of Employee Relations processes, policies, and ways of working.
- Keep up to date with employment legislation, case law, and ER best practice.
- Support and participate in a variety of Employee Relations projects and initiatives that drive positive business outcomes.


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What we're looking for
We're seeking someone who is eager to learn, passionate about Employee Relations, and committed to developing their HR career.
You'll Bring
- A genuine interest in building a career in Employee Relations.
- Strong communication and relationship-building skills.
- A customer-focused approach with the confidence to work with a range of stakeholders.
- Experience working within a large, fast-paced organisation.
- Excellent organisational skills and a keen eye for detail.
- Strong analytical skills and the ability to handle sensitive information with discretion.
- Confidence using Microsoft Office applications, including Excel, Word, and PowerPoint.
- A flexible, resilient, and collaborative approach to work.
It would be great if you also have
- Previous Employee Relations or HR Advisory experience.
- A CIPD qualification or relevant HR qualification.
- Experience supporting formal employment processes such as investigations, disciplinary, grievance, or capability cases.
Why join us?
This is more than just a support role. It's an opportunity to develop specialist Employee Relations expertise, work on complex and meaningful people matters, and build a long-term career within HR.
If you're ready to develop your Employee Relations expertise and take the next step in your HR career, we'd love to hear from you.
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