The HR Dept Exeter
Human Resources Consultant
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'HR with a difference'
HR Dept Exeter provides practical, commercially focused HR and employment law support to small and medium-sized organisations across Greater Exeter and the surrounding area.
As part of the wider HR Dept network, we combine the personal service and trusted relationships of a local team with access to a nationwide community of HR professionals, shared expertise and specialist support.
Our clients span a broad mix of sectors. The work is varied, fast-moving and closely connected to the businesses that drive the local economy. We are not a remote call centre or a one-size-fits-all provider. We take time to understand each client, building long-term partnerships and delivering clear, pragmatic advice that reflects their people, culture and commercial priorities.
This is an opportunity to make a visible difference across a diverse client portfolio. You will be trusted to manage meaningful work, develop strong client relationships and help business owners and managers navigate both everyday matters and complex workplace challenges. No two days are the same, making this an excellent opportunity for an HR professional who enjoys variety, responsibility and seeing the practical impact of their advice.
Purpose of the role
The HR Consultant is the first point of contact for HR Dept clients. You will be responsible for providing high quality, pragmatic and commercial HR advice and support to clients and navigating through HR processes to provide solutions to people problems. You will also be responsible for undertaking client project work as required.
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Main responsibilities
HR Service Delivery
- Providing advice to clients on all aspects of HR, particularly employee relations matters, over the telephone and via email.
- Creating and issuing documents that support the specialist advice provided to clients.
- Delivering project work including staff surveys, salary benchmarking and managing client appraisals.
- Attending and chairing formal meetings on behalf of clients.
- Supporting and delivering training to clients, helping to develop and prepare training materials.
- Creating and updating client policies, procedures, and handbooks to ensure compliance with employment law and good HR practice.
Business Relations and Development
- Identifying new business opportunities with existing clients (such as recruitment, additional project or site work, pulse, and staff surveys).
- Attending new client meetings and delivering the new client onboarding process.
Our HR team
You’ll join a small, strong and resilient team that works closely together, shares knowledge and supports one another.
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At the same time, you will be trusted to operate with a high level of autonomy and take responsibility for managing your workload, client relationships and the quality of your advice. As part of the wider HR Dept network, you will also have access to an established community of HR professionals and specialist expertise.
Who are we looking for?
Our people are exceptional HR professionals, with expert employment law knowledge. They also demonstrate a high degree of commercial awareness and an understanding of how HR fits with our client’s commercial needs.
Candidate Requirements
- CIPD qualified/working towards, or equivalent experience.
- Excellent and up to date UK employment law knowledge.
- Experience in managing a range of ER casework.
- Graduate calibre.
- HR experience over various business sectors are desirable.
- Commercially aware of the needs of small businesses.
- Excellent communication skills (both oral and written).
- Demonstrates a high level of accuracy and attention to detail.
- Ability to organise own workload to meet targets and deadlines.
- Good MS Office skills – Word, PowerPoint, and Excel.
Pay and benefits
- Salary up to £40,000 DOE + Bonus
- Hybrid working (minimum 2 days in Exeter based office)
- 33 day holiday including BH
- Learning and development opportunities
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