Churchill Estates Management
Human Resources Coordinator
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Location: Office based, Ringwood BH24 3FA
Reward & Benefits
- Competitive salary
- On-site parking
- Excellent Colleague benefits
- Ongoing investment into your personal development
- Annual holiday entitlement - 24 days + Bank Holidays
- Day off on your birthday
- Group Personal Pension Plan
- Life Assurance
- John Lewis vouchers for all expectant parents
- Employee assistance programme
- Charity events linked to the Churchill Foundation
- Professional Subscriptions reimbursed
- Ongoing Professional Development
Hours
37 hours per week, Monday to Friday
About the Role
It’s exciting times at Churchill Estates Management as we enter a new phase of growth. As we continue to expand, we’re creating a HR team to specifically support CEM, and the new role of HR Coordinator will play an important role in ensuring a positive and efficient experience for all Colleagues throughout the employee lifecycle.
As our new HR Coordinator your duties will include:
HR Operations & Administration
- Coordinate the delivery of day-to-day HR operations, ensuring a professional and efficient service to managers and colleagues
- Process employee lifecycle changes including new hires, promotions, salary changes, contractual amendments and leavers
- Prepare contracts, offer letters and other HR documentation, ensuring accuracy and compliance
- Support payroll administration and maintain accurate employee records within PeopleHR
- Support management of the HR inbox, resolving queries where appropriate and escalating as required
- Coordinate key people processes including appraisals, pay reviews, bonus processes and annual compliance activities
- Provide day-to-day support to the HR Administrator and act as an escalation point for administrative queries
- Maintain confidentiality and ensure compliance with GDPR and employment legislation
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Recruitment & Onboarding
- Support the delivery of the end-to-end recruitment process with our Internal Recruiter, including advertising vacancies, candidate screening, interview coordination and pre-employment checks
- Liaise with hiring managers, candidates and recruitment agencies to ensure a positive recruitment experience
- Support onboarding and induction activities and gather feedback from new starter checks to enhance the colleague experience
Systems, Reporting & Continuous Improvement
- Act as a super-user for PeopleHR, ensuring data integrity and supporting effective utilisation of the system
- Produce HR reporting and management information including headcount, absence, turnover, recruitment and employee relations metrics
- Identify opportunities to improve HR systems, processes and service delivery
- Support HR projects and undertake any other duties commensurate with the level of the role
Employee Relations Support
- Support the administration of employee relations cases, including preparing documentation, arranging meetings, taking notes and maintaining accurate records
- Monitor and track employee relations cases, absence management and probation reviews, ensuring actions are completed within agreed timescales
- Conduct routine fact-finding meetings and other basic employee relations activities
Employee Experience
- Coordinate the Company's peer recognition programme
- Conduct exit interviews and provide insights and trends to the HR team
- Support the delivery of a positive employee experience through responsive and professional HR support
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About You
Our ideal candidate will have:
- Experience in an HR administration or operations role
- Experience supporting recruitment and onboarding processes
- Experience supporting employee relations processes would be advantageous
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment
- Excellent attention to detail and administrative accuracy
- Strong communication and interpersonal skills with a customer-focused approach
- Experience using HR systems, ideally PeopleHR, and Microsoft Office applications, particularly Excel
- Experience producing reports and working with HR data
- Ability to handle confidential information with discretion and professionalism
- A proactive approach, a continuous improvement mindset and a willingness to take ownership of processes
- An HR qualification, or willingness to work towards one, would be advantageous
About Us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
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