The British Museum
Human Resources Coordinator
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People Coordinator
Full-time 41 hours per week (1 hour paid lunch)
Hybrid (at least 2 days per week on-site in Bloomsbury, London)
6 months Fixed Term Contract
£29,642 per annum
Application deadline: 23:59 on 13 September
About the role
We are looking for an organised, approachable and detail-focused People Coordinator to join our People & Culture team. In this role, you will help colleagues and managers navigate key moments throughout the employee lifecycle, from employment changes and everyday policy queries to leavers, employee relations support, and feedback processes. You will keep our systems and records accurate, manage shared inboxes, and provide a friendly and reliable service that helps colleagues feel supported and informed.
Working closely with the whole team, you will contribute to recruitment and engagement activities, support the effective delivery of people processes, and identify opportunities to improve the way we work. This is an excellent opportunity for someone who enjoys variety, takes pride in getting the details right, and is keen to build their career in HR while helping us deliver an efficient, inclusive, and responsive people service.
About you
You are approachable, customer-focused, and solutions-oriented, with strong communication skills and the confidence to respond to queries professionally and accurately. You will have experience in an administrative role and be known for your attention to detail, particularly when handling sensitive information, maintaining accurate records, or working within compliance-led processes. You take pride in producing high-quality work, can manage competing priorities effectively, and are comfortable working independently while collaborating with colleagues across a wider team.
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Key areas of responsibility
- Act as a first point of contact for People & Culture queries, managing shared inboxes, and delivering a professional, responsive, and customer-focused service to colleagues and managers.
- Provide administrative support across the employee lifecycle, including employment changes, references, contract documentation, and leaver processes.
- Maintain accurate employee records, update HR systems, produce reports, and ensure compliance with data protection requirements and internal procedures.
- Support employee relations activity by preparing documentation, taking accurate notes in sensitive meetings, and providing guidance on People & Culture policies and procedures.
- Contribute to recruitment, engagement, and employee feedback activities, identifying opportunities to improve processes and support wider People & Culture projects.
Benefits
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found here, but we’ve outlined some highlights below:
- Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
- 25 days’ annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
- Discounts at onsite catering, Museum shops, and local Bloomsbury partners.
- Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
- Peer support and allyship with five diversity networks for community.
- Employee Assistance Programme available 24/7 for counselling, wellbeing support, and more.
- Interest-free loans including season ticket, rental deposit, and bicycle loans.
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Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These are a core part of how we recruit. Throughout the application, interview, and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details to bmrecruit@britishmuseum.org.
Right to Work
The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application.
Internal Applicants
We welcome internal applicants regardless of background, department, or length of service but encourage you to let your manager know before applying. If you are on a permanent contract and want the fixed-term contract to be treated as a secondment, you will need to obtain your manager’s support before submitting an application.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
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