Pinnacle Group, Inc.
Human Resources Generalist
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About Pinnacle Group
Pinnacle Group is a leading provider of workforce solutions and professional services, delivering operational expertise, functional excellence, and high-quality support to organizations worldwide. We are committed to building scalable, compliant, and employee-focused programs that strengthen business performance. Our teams operate with accountability, collaboration, and a continuous-improvement mindset to deliver meaningful results for employees, clients, and business partners.
Summary
Pinnacle Group is seeking an experienced HR Generalist to provide hands-on HR operations, employee relations, and compliance support across our UK workforce, with the opportunity to expand into additional European markets as the organization grows. This role will support the full employee lifecycle across permanent employees, contingent workers, Agency of Record (AOR), and Employer of Record (EOR) populations. The HR Generalist will play an important role in maintaining compliant employment practices, supporting TUPE-related activities, administering HR processes through Workday, and partnering with internal teams and external employment providers. The ideal candidate combines strong UK employment-law knowledge with practical HR operations experience in a complex, multi-worker workforce environment.
Job Description
- Manage day-to-day HR operations across the employee lifecycle, including onboarding, employee changes, employment documentation, contract administration, transfers, extensions, renewals, leave administration, and offboarding.
- Support HR administration and employee relations across permanent employees, contingent workers, Agency of Record (AOR), and Employer of Record (EOR) populations, ensuring appropriate processes are followed for each employment model.
- Support TUPE-related activities, including employee data preparation, due diligence, consultation coordination, employee communications, transfer documentation, and post-transfer integration in partnership with Legal, Compliance, Payroll, and business stakeholders.
- Maintain accurate employee records, employment documentation, organizational data, and HR transactions within Workday, ensuring strong data integrity, appropriate approvals, and timely completion of HR workflows.
- Provide practical guidance to managers and employees regarding HR policies, employee relations matters, performance concerns, grievances, disciplinary processes, absence management, workplace issues, and employment best practices.
- Support compliance with applicable UK employment requirements, including Right to Work, Working Time Regulations, Agency Workers Regulations, UK GDPR, National Minimum Wage requirements, IR35 considerations, and other relevant employment legislation.
- Partner with Talent Acquisition, Payroll, Finance, Legal, Compliance, Operations, and external AOR/EOR providers to ensure employees and contingent workers are onboarded, managed, paid, transferred, and offboarded accurately and compliantly.
- Assist with HR audits, compliance reviews, employee documentation, policy administration, workforce reporting, and the identification and remediation of HR or employment-related risks.
- Improve HR processes, policies, standard operating procedures, Workday workflows, and service-delivery practices to create scalable and consistent HR operations.
- Support the continued development of HR infrastructure and employment practices for additional European markets as Pinnacle Group expands its workforce and operational footprint.
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Requirements
- Demonstrated HR Generalist or HR Operations experience supporting employees and managers within the United Kingdom.
- Strong practical knowledge of UK employment law and HR compliance, including employee relations, Right to Work, Working Time Regulations, Agency Workers Regulations, UK GDPR, and related employment requirements.
- Hands-on experience supporting TUPE transfers, including employee consultation, due diligence, documentation, transfer activities, or post-transfer HR administration.
- Experience supporting contingent workforce models, including Agency of Record (AOR) and/or Employer of Record (EOR) arrangements, alongside permanent employee populations.
- Strong experience using Workday for employee data management, HR transactions, employee lifecycle processes, reporting, workflows, and data-quality management.
- Experience advising managers on employee relations matters such as performance management, absence, grievances, disciplinary processes, policy interpretation, and organizational change.
- Ability to work effectively across Talent Acquisition, Payroll, Finance, Legal, Compliance, Operations, and external workforce or employment partners.
- Exposure to European HR operations, employment compliance, or multi-country workforce support is preferred, with an interest and ability to expand into additional European jurisdictions over time.
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Why Join Pinnacle Group?
This role offers the opportunity to have a direct impact on how Pinnacle Group builds and scales its HR operations across the UK and, over time, additional European markets. You will work across a diverse workforce model, gain exposure to complex employment and compliance matters, and partner closely with business leaders and functional teams to strengthen the employee experience. Pinnacle Group values accountability, operational excellence, collaboration, and professionals who are motivated to build practical, scalable solutions in a growing global organization.
AI Recruiting Disclosure
During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Instructions
Please answer the questions below, attach your resume, and email your responses to Kiran.Bileyali@Pinnacle1.com and Jason.Jordi@Pinnacle1.com
- Please describe your experience supporting HR operations in the UK, including your knowledge of UK employment law, employee relations, Right to Work, Working Time Regulations, Agency Workers Regulations, and UK GDPR.
- Please describe your hands-on experience supporting TUPE transfers. What responsibilities have you personally managed across due diligence, employee consultation, documentation, transfer activities, and post-transfer support?
- Please describe your experience working with Workday and supporting permanent employees, contingent workers, and AOR/EOR populations. Which employee lifecycle processes, transactions, reporting, or workflows have you managed directly?
- In an effort to be respectful of your time and ensure alignment, please share your desired compensation range for this opportunity.
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