Human Resources Manager

WERE HIRING: Human Resources Manager

Location: On-site, Armagh, Co Armagh
Department: HR
Contract: Permanent, Full-Time
Salary: Negotiable depending on experience.

About Us

McElmeel Mobility Services Ltd provide the highest quality products and services for disabled drivers and passengers whilst maintaining industry leading customer services and innovative solutions. We are proud to have celebrated over 75 years as the longest serving providers of wheelchair accessible vehicles (WAV) in the UK and Ireland and are rooted in family driven values with a dedication to serve our community.

About the Role

The Human Resources Manager will lead and take ownership of the day-to-day HR function, playing a key role in supporting our people, managers and wider business stakeholders. The role will translate operational priorities into practical people initiatives that strengthen employee experience, management capability and operational performance. This is a key stand-alone and influential role, with responsibility for delivering effective, consistent and legally compliant people operations across the full employee lifecycle.

This will include:

• Employee relations
• Recruitment and onboarding
• Payroll preparation
• Contracts and HR documentation
• Probation and performance management
• Absence management
• Health and wellbeing initiatives
• HR reporting
• Development, implementation and review of HR policies and procedures

The role is central to maintaining accurate HR systems (HRIS), building, engaging and maintaining strong positive workplace relationships and ensuring that our people practices support the HR strategy, legal compliance and operational excellence.

Key Duties and Responsibilities

• Lead and manage the day-to-day HR function and act as the first point of contact for managers and employees, providing professional, timely, confidential and practical HR advice that supports decision-making and people management.
• Develop, review, implement and monitor HR policies, procedures and processes; communicating changes clearly and providing appropriate training to ensure continuous improvement, legal compliance, understanding and consistency.
• Coach, support and guide to build people-management capability, including delivering HR training sessions.
• Lead end to end recruitment and onboarding activity and processes including partnering with managers to identify workforce requirements and priorities, develop effective employer branding initiatives and campaigns and deliver fair, compliant selection and onboarding processes that create a positive candidate/employee experience.
• Lead and manage employee relation matters, including investigations, conduct, capability, grievance, disciplinary, attendance and performance processes ensuring cases are handled fairly, consistently, confidentially and in accordance with employment legislation and company procedures.
• Prepare accurate information for weekly payroll, including time tracking records, attendance data and working with managers on related queries.
• Support health, safety and wellbeing, partnering with Health and Safety to promote safe working practices, employee wellbeing and compliance.
• Maintain accurate HRIS and employee records, oversee data quality and compliance, and produce reliable HR reports and management information to support decision making, audit requirements and workforce planning.
• Support HRIS improvements, ensuring HR processes align with internal policies and procedures and provide training on system updates.
• Schedule, track and support performance management activities including probation reviews and annual performance reviews, supporting managers on performance, development and improvement plans where required.
• Manage HR documentation and administration including employment contracts, letters and meeting minutes.
• Complete ECNI monitoring and Article 55 reporting requirements.
• Identify, coordinate and monitor mandatory and developmental training needs for all employees.
• Contribute to the development and implementation of the HR strategy, translating business priorities into practical people plans, policies, procedures and HR best practices.
• Support operational administration including ordering uniforms and maintaining the fleet insurance driving licence records.
• Carry out any other duties consistent with the nature, level and responsibilities of the role, as reasonably required to support the needs of the organisation.