Your New Role

You’ll support a long-standing key client in the logistics and warehousing sector with regular onsite presence at their site near Shepton Mallet. This is a fast-paced, operational environment with teams working across three shift patterns. You’ll partner closely with the leadership team to strengthen people management capability, embed effective processes (including through new HR/IT systems) and ensure day-to-day HR activity supports safe, productive operations. You will also be working with the Auxilium team to support other exciting clients and internal projects. This is both a strategic and operational role where you will be building strong relationships, understanding operations, and developing your professional skills set. Additional time onsite may be required depending on client projects and needs.

What will I be responsible for?

Key responsibilities include:

• Act as the trusted, onsite HR partner for a key logistics client, providing timely, pragmatic advice across the full employee lifecycle.
• Coach and upskill managers on best-practice people management (performance, absence, conduct, capability, probation and difficult conversations), building confidence and consistency.
• Lead and case-manage employee relations matters (disciplinary, grievance, absence, performance and conflict) fairly, consistently and in line with UK employment law and client policies.
• Develop, implement and embed fit-for-purpose policies, procedures and manager guidance that support operational needs and reduce people risk.
• Partner with the client and Auxilium team to build and deliver a practical people plan aligned to business goals (capability, engagement, retention and compliance).
• Support talent attraction and recruitment: advising on sourcing approaches, designing fair selection processes, and helping hiring managers make robust, evidence-based decisions.
• Identify learning needs and design/deliver training that improves skills, knowledge and behaviours (including manager development).
• Support HR change and continuous improvement projects, including implementation of processes within new HR/IT systems and ways of working.
• Use data, insight and external best practice to continuously improve solutions for clients and contribute to the development of Auxilium HR’s services.
• Work flexibly across the Auxilium client portfolio, adapting priorities in line with business need.

About you

• Proven experience in a generalist HR role (ideally client-facing or multi-site), managing competing priorities and delivering practical outcomes.
• Strong working knowledge of UK employment law and confident handling employee relations casework end-to-end.
• CIPD Level 5 (or equivalent) qualified; Level 7 and/or Chartered membership is desirable and would be a distinct advantage.
• Excellent stakeholder management skills—able to build credibility quickly with operational leaders and coach managers positively and professionally.
• Commercial mindset with the ability to balance risk, culture and operational delivery in a fast-paced environment.
• Experience within logistics, warehousing, manufacturing or other shift-based operations would be advantageous.
• Experience implementing or embedding HR systems/processes and using data/insight to inform recommendations.
• Commitment to continuous professional development (CPD) and staying current with people and employment practice.
• Confident communicator with strong written skills (letters, guidance, policy and client-ready documentation).
• Full UK driving licence and access to a vehicle for business travel.

Equal Opportunities

We believe that diverse teams create stronger businesses. We are committed to providing equal opportunities for all and welcome applications from candidates of all backgrounds. We recruit based on merit, skills and potential, ensuring a fair and inclusive process for everyone.