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Human Resources Officer
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Job overview
My client, an established UK manufacturer based in Dudley, is looking for an ambitious and practical HR & People Officer to help strengthen and develop its in-house People function.
This is an excellent opportunity for someone who has gained a foundation in HR and is ready to take greater ownership of day-to-day people activity. It would particularly suit someone who holds, or is working towards, the CIPD Level 3 Foundation Certificate in People Practice and wants a role offering genuine responsibility, professional mentoring and a structured pathway towards Level 5 capability.
The initial work will be hands-on, ensuring that essential HR records, processes and activities are organised and consistently maintained. As your knowledge and confidence develop, you will have the opportunity to become involved in broader employee relations, manager coaching, workforce planning and organisational development activity.
This is not simply an HR administration role. My client is looking for someone who wants to understand the business, build trusted relationships and develop into a confident and well-rounded HR professional.
Working pattern
For the first two months, the successful candidate will work full-time, Monday to Friday, from 7.30am to 4.00pm. This initial period will allow you to learn the business, build relationships and establish the core HR processes.
From month three, the role will move to a permanent part-time pattern of 25 hours per week, working Monday to Friday from 9.00am to 2.00pm.
The role is fully site-based in Dudley.
Salary - £28,000–£35,000 full-time equivalent, depending on experience and capability. The salary will be paid on a pro-rata basis when the role moves to the permanent 25-hour working pattern.
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Key responsibilities
- Maintain accurate and confidential employee records and personnel files.
- Coordinate recruitment activity, including advertising, interview arrangements, offers and onboarding.
- Prepare contracts, standard HR correspondence, meeting documentation and case chronologies.
- Monitor probation periods, absence, return-to-work activity, appraisals, personal development plans and training records.
- Prompt and support managers to complete their people-management responsibilities consistently and on time.
- Respond to routine HR queries from employees and managers, escalating complex or higher-risk matters appropriately.
- Maintain key People information, metrics, document controls and supporting audit evidence.
- Coordinate information relating to competencies, apprenticeships, mentoring, employee development and succession planning.
- Help establish and maintain a recurring HR calendar and clear people processes.
- Work alongside senior external HR and employment-law support.
- Contribute to the development and delivery of a practical 12-month People Plan.
- As your competence develops, provide broader support with employee relations, manager coaching, workforce planning and organisational development.
About you
My client is looking for someone who is able to support their managers and who is genuinely interested in developing a career in HR.
You should:
- Hold, or be working towards, the CIPD Level 3 Foundation Certificate in People Practice, or have equivalent practical HR experience.
- Have previous experience in an HR administration, HR coordination or similar people-focused role.
- Be confident maintaining accurate records and handling confidential information.
- Communicate professionally with employees, supervisors, managers and directors.
- Have good written skills and be comfortable preparing letters, meeting documentation and internal communications.
- Be able to organise competing priorities, follow actions through and meet deadlines.
- Use sound judgement and recognise when an issue needs to be escalated.
- Be curious, willing to learn and interested in understanding how the wider business operates.
- Be comfortable working within a practical, site-based manufacturing environment.
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Previous experience within manufacturing or an SME would be helpful but is not essential. Attitude, learning agility, confidentiality and practical judgement are equally important.
Development and support
The successful candidate will receive direct exposure to senior management and structured support from an experienced external HR and employment-law professional.
During the first four weeks, this will include a two-hour professional review each week. Thereafter, a two-hour review will take place monthly, with additional expert support available for complex or higher-risk matters.
My client intends to develop the successful person towards CIPD Level 5 capability through a combination of formal learning, professional mentoring and real workplace experience.
- Permanent part-time hours from month three
- Structured professional mentoring
- Development towards CIPD Level 5 capability
- Genuine opportunity for the role to grow
- Direct exposure to senior management
- Workplace pension through auto-enrolment
If you are looking for a flexible HR opportunity that will allow you to continue developing your professional career, I would be delighted to hear from you.
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