HR Officer

As Angel Advance continues to grow, we're looking for an HR Officer to provide dedicated HR support to our employees and managers across the business.

This is a new role and a great opportunity to help shape and develop our HR function, with a strong focus on employee experience, engagement and ensuring our people have the support they need to succeed.

Reporting to the Finance Director and working closely with the CEO, Directors and Department Managers, you'll be a key point of contact for employees throughout their journey with Angel Advance – from recruitment and onboarding through to development, employee relations and ongoing support.

You'll be joining a growing business where you'll have the opportunity to make a real impact on how we support and develop our people.

About Angel Advance

Angel Advance is one of the UK's leading Debt Management providers, helping thousands of customers every year regain control of their finances.

Authorised and regulated by the Financial Conduct Authority (FCA), we continue to invest in our people, technology, automation and AI to improve both customer outcomes and the way we work.

As the business continues to grow, we're investing in our internal support functions to ensure our employees and managers have the right support in place.

About the role

You'll provide day-to-day HR support across the business, working closely with employees and managers to ensure our HR processes are effective, consistent and supportive.

The role will cover the full employee journey, including recruitment, onboarding, employee development, absence management, employee relations and engagement.

You'll also have the opportunity to review and improve our existing HR processes and help us develop how we support our people as the business continues to grow.

What you'll be doing

• Providing HR support and guidance to managers and employees across the business.
• Supporting recruitment, including vacancy advertising, interview coordination and offer documentation.
• Managing employee onboarding and offboarding processes.
• Maintaining accurate and confidential employee records, contracts and personnel files.
• Completing right-to-work checks and maintaining HR compliance documentation.
• Processing promotions, salary changes and contract variations.
• Monitoring and maintaining holiday, absence and sickness records.
• Supporting managers with absence management and return-to-work processes.
• Supporting employee relations matters, including preparing documentation and attending meetings where required.
• Supporting the development and delivery of employee 1-to-1s, appraisals and development processes.
• Coordinating employee training and maintaining training and development records.
• Supporting employee engagement initiatives and company events.
• Supporting payroll by providing accurate and timely employee information.
• Reviewing and maintaining HR policies and procedures to ensure they remain relevant, effective and compliant.
• Supporting the development of HR reporting, including employee turnover, absence, recruitment and other key people measures.
• Identifying opportunities to improve the employee experience and our HR processes.
• Ensuring HR processes comply with employment legislation, company policies and UK GDPR requirements.