Catholic Relief Services | CRS
Human Resources Officer
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Job Summary
You will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high-quality service to address HR programs, services, and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff wellbeing and wellness initiatives, staff care, and employee administration.
RESPONSIBILITIES
Roles and Key Responsibilities
- Provide support to the Head of Human Resources in his responsibilities with regard to the overall management of HR programs and services in the CP.
- Help coordinate and support HR processes, activities, and service delivery, to ensure they meet the latest agency, donor, and local legal requirements and standards and reflect best practices.
- Coordinate recruitment and selection activities, including job posting, candidate sourcing and screening, interview scheduling, pre-employment requirements, reference checks, and onboarding support to help ensure timely and effective talent acquisition.
- Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
- Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners.
- Develop, coordinate, and implement staff wellbeing and wellness initiatives that promote employee engagement, mental health, work-life balance, resilience, and a positive workplace culture. Monitor participation and effectiveness of wellness activities and recommend improvements to enhance staff wellbeing and organizational performance.
- Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed, provide support on analytical reports on HR-related data, metrics, and trends to support decision-making, workforce planning, and development.
- Administer statutory benefits and ensure timely processing and updating of employee records with SSS, PhilHealth, Pag-IBIG Fund, and other government-mandated programs.
- Coordinate employee benefits enrollment, claims, and inquiries, and provide guidance on statutory and company-sponsored benefit programs.
- Support the implementation and monitoring of Occupational Safety and Health (OSH) policies, programs, and compliance requirements in accordance with applicable regulations.
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QUALIFICATIONS
Basic Qualifications
- Bachelor’s degree in Human Resources Management, Psychology, Social Sciences, Business Administration, or a related field.
- Five years of work experience in Human Resources.
- Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of local labor laws.
- Experience in recruitment and talent acquisition, including candidate sourcing, screening, interviewing, and onboarding processes.
- Experience in designing, implementing, and evaluating staff wellbeing, employee engagement, or workplace wellness programs, including initiatives that support mental health, resilience, psychosocial wellbeing, and a healthy work environment.
- Working knowledge of government-mandated benefits administration, including SSS, PhilHealth, Pag-IBIG, and related labor compliance requirements.
- Familiarity with Occupational Safety and Health (OSH) regulations, programs, and workplace safety compliance requirements.
- Strong organizational and coordination skills, with the ability to manage multiple HR processes, maintain accurate records, and ensure timely compliance with reporting requirements.
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Preferred Qualifications
- Preferably with experience with International or local NGO and good knowledge of HR best practices and standards.
- Preferably with HR certification or courses covered.
Knowledge, Skills, and Abilities
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
- Hands-on experience on Human Resources Information System, specifically in Oracle.
- Ability to relate to people at all levels internally and externally.
- Strong customer service ethic and abilities.
- Very good planning, coordinating, and organizing skills.
- Able to maintain confidential information.
- Proactive, resourceful, solutions-oriented, and results-oriented.
- Excellent communication and interpersonal skills.
Required Languages
- Fluency in English and Filipino are required.
Travel
- Must be willing and able to travel up to 20% of the time, as required.
Supervisory Responsibilities
- None
Key Working Relationships
- TBD
Agency-wide Competencies (for all CRS Staff)
- Integrity
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
General Requirements
CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements. All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government-administered medical examination.
CRS prioritizes candidates who are citizens/permanent residents of the countries where we have CRS offices.
CRS is an Equal Opportunity Employer.
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