Alexander Lloyd
Human Resources Operations Manager
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HR Operations Manager Surrey / Hybrid £60-70k
Alexander Lloyd is delighted to be partnering with an software and data organisation, on the appointment of a Head of HR Operations.
This is a senior, high‑impact leadership role operating at the heart of a growing, PE‑backed organisation. Sitting at group level and partnering closely with the CFO, CHRO and executive team, this position plays a pivotal role in shaping and delivering the people agenda.
Key Responsibilities:
- Act as the strategic HR partner to all Group corporate functions, building trusted relationships with senior leaders and shaping people plans aligned to functional priorities.
- Lead workforce planning, organisational design, capability development and succession activity across Group functions.
- Provide proactive insight on people data, trends and risks to inform leadership decision‑making.
- Oversee the HR Executive & HR Operations team, ensuring high‑quality service delivery and alignment with the HR operating model.
- Own and manage the Group Reward & Benefits portfolio – including pensions, healthcare, life assurance and provider relationships – with responsibility for consolidation, benchmarking and annual pay/bonus cycles.
- Provide second‑line oversight of complex and high‑risk ER cases escalated from business units, ensuring consistency, compliance and effective risk management.
- Lead or support TUPE, restructures, senior‑level ER matters, and HR due diligence for M&A activity.
- Act as HR project lead for assigned transformation workstreams owning deliverables, risks and people‑change activity.
- Maintain Group HR policies, governance, and statutory reporting obligations including Gender Pay Gap reporting and future pay transparency requirements.
- Partner closely with Legal, Finance, Payroll and external advisors to ensure robust governance and high‑quality people outcomes.
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Skills and Experience
- Strong employment law expertise with a track record of managing complex, high‑risk ER cases including TUPE, restructures and senior‑level matters.
- Experience leading Reward & Benefits activity at Group level, including provider management, job evaluation and pay governance.
- Demonstrable experience delivering HR workstreams within transformation, integration or operating‑model change programmes.
- Exceptional stakeholder management skills, with the ability to influence and challenge at ExCo and Board level.
- CIPD Level 7 or equivalent senior HR experience (essential).
- Resilient, commercially astute and comfortable operating in a fast‑paced, PE‑backed environment with high expectations.
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Please quote 52481 when calling Simon at Alexander Lloyd or email them at sge@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.
Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.
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