Middlemore
Human Resources Operations Specialist
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HR Operations Advisor
South-West London - 3 days per week in office
c. £45,000 plus bonus
Middlemore has been retained on an exclusive basis to appoint an HR Operations Advisor for a global organisation with a collaborative culture and a strong focus on delivering an outstanding employee experience.
This is an excellent opportunity for an HR professional looking to build on their existing experience within a fast-paced, supportive environment. Working as part of a high-performing HR team, you'll play a key role in delivering first-class HR support across the employee lifecycle while gaining exposure to a broad range of HR activities and projects.
The Opportunity
Reporting to the HR Manager, you'll act as a first point of contact for HR queries, ensuring employees and managers receive an efficient, professional and customer-focused service. You will support the smooth delivery of HR processes and help to continuously improve the employee experience.
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Key responsibilities will include:
- Providing day-to-day HR administration across the full employee lifecycle.
- Coordinating onboarding activities, including contracts, offer letters, background screening and new starter documentation.
- Maintaining accurate employee records within the HRIS and ensuring compliance with company policies and employment legislation.
- Processing employee changes, promotions and leavers.
- Supporting HR systems, resolving first-line queries and escalating where appropriate.
- Responding to employee and manager queries, providing guidance on HR processes and policies.
- Supporting HR reporting, data audits and continuous improvement initiatives.
- Assisting with wider HR projects as the function continues to evolve.
About You
We're keen to speak with individuals who have already gained experience within an HR environment and enjoy delivering a high-quality internal customer service.
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You'll likely bring:
- Experience working within an HR administration, HR coordination or HR shared services environment.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience using HR and/or payroll systems.
- Confidence working with HR data and producing accurate reports.
- Excellent attention to detail and a commitment to maintaining confidentiality.
- Strong communication skills and a collaborative approach.
- A proactive mindset with a genuine desire to improve processes and deliver an excellent employee experience.
This role would suit someone looking to further develop their career within HR while working for an organisation that values collaboration, continuous improvement and professional development.
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